GENERAL MANAGER (GM) Embassy Suites Palmdale, CA

General Manager – Embassy Suites by Hilton | Palmdale, CA

Lead a High-Performing Hotel. Inspire Great Teams. Deliver Exceptional Results.

Are you a dynamic hospitality leader who thrives on driving performance, developing people, and creating memorable guest experiences?

We're looking for an experienced General Manager to lead our 156-room Embassy Suites by Hilton in Palmdale, California. This is an outstanding opportunity for a passionate hotel executive who enjoys being visible, leading from the front, and making a measurable impact on both people and performance.

If you're an operational leader who thinks like an owner and inspires teams to achieve excellence, we'd love to hear from you.

What You'll Do

As General Manager, you'll provide strategic and day-to-day leadership for all hotel operations while fostering a culture of accountability, service excellence, and continuous improvement.

Responsibilities

• Lead all hotel operations including:
  • Rooms Division
  • Housekeeping
  • Engineering
  • Food & Beverage
  • Sales & Marketing
  • Guest Services
• Drive revenue growth, profitability, labor productivity, and overall financial performance
• Own budgeting, forecasting, P&L management, and expense controls
• Deliver exceptional guest satisfaction while ensuring consistent Hilton brand standards
• Recruit, coach, mentor, and develop a high-performing leadership team
• Partner with Sales & Revenue Management to maximize occupancy and market share
• Ensure operational excellence, quality assurance readiness, and brand compliance
• Oversee meeting and event operations featuring approximately 4,000 square feet of flexible meeting space
• Lead capital planning initiatives, preventive maintenance, and asset preservation
• Build an engaged workplace culture focused on teamwork, accountability, recognition, and retention

What You'll Bring

• 5+ years of progressive hotel leadership experience
• Previous General Manager experience preferred, or an exceptional Assistant General Manager ready for the next step
• Full-service hotel leadership experience strongly preferred
• Hilton brand experience is highly desirable
• Strong financial acumen with proven success managing budgets, forecasting, labor, and profitability
• Demonstrated success improving guest satisfaction and operational performance
• Outstanding leadership, communication, coaching, and decision-making skills
• Experience with hotel systems such as OnQ or comparable PMS platforms

We're Looking for a Leader Who...

✅ Leads from the floor—not just behind a desk

✅ Builds strong, engaged, and accountable teams

✅ Thinks like an owner and drives business results

✅ Balances exceptional guest service with operational excellence

✅ Brings energy, integrity, and a passion for hospitality every day

Compensation & Benefits

Base Salary: $95,000–$115,000

In addition, we offer:

• Performance-based bonus opportunity
• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Career growth opportunities with an expanding hospitality organization

Join Our Team

If you're ready to lead a talented team, elevate the guest experience, and make a lasting impact at a premier Embassy Suites property, we encourage you to apply.

Referrals are always welcome!