Dispatcher

Job DetailsJob Location: Divine Electric & Plumbing - SAN RAFAEL, CA 94901Position Type: Part TimeSalary Range: $23.00 - $27.00 HourlyTravel Percentage: NoneAs a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.

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We offer

$23-$27 an hour
Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
401(k) retirement with company match
Weekly pay with incentives and bonuses
Company events & parties for individuals & families
Holiday pay, vacation pay, & paid time off

There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.

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Qualifications

Pre-employment Background Check

Pre-employment drug screen
High school diploma or equivalent (GED)
Experience preferred in scheduling and dispatch software (ServiceTitan preferred)
Competent with Microsoft Office Suite (especially Outlook, Word, Excel)
Typing speed of 35+ WPM is often required
Strong verbal and written communication skills
Excellent phone etiquette
Ability to calmly handle difficult or emergency situations
Experience in the HVAC / Plumbing / Electrical or other trades industry is a PLUS!