About this role
Job DetailsJob Location: Penguin Air, Plumbing & Electrical - PHOENIX, AZ 85034Position Type: Full TimeTravel Percentage: NonePenguin Air, Plumbing, and Electrical is on a mission to be the largest and most reputable home services company in the greater Phoenix area. We are able provide the best customer experience from a team of talented professionals because we recognize happy employees are our greatest asset. As our business continues to grow, we are always looking for great people to be a part of the team and make a difference!
Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.
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We offer
Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
401(k) retirement with company match
Weekly pay with incentives and bonuses
Company events & parties for individuals & families
Holiday pay, vacation pay, & paid time off
Paid training
And so much more..
QualificationsJob Requirements
Pre-employment background check
Pre-employment drug screen
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