Deployment Strategist (m/w/d)

As a Deployment Strategist, you sit at the intersection of customers, strategy, and technology. You work directly with senior leaders at large organizations to understand their complex workflows, design AI-powered automation solutions on the Bayshore platform, and guide them from initial concept through successful rollout. This role is roughly 80% customer and project management, 20% product work—you're the bridge between what customers need and what our engineering team builds.

What You'll Do

• Work directly with customers and leads to understand workflows, policies, and requirements, then analyze their core problems.
• Identify the right use cases and draft automation concepts and project plans tailored to each customer.
• Explain technical possibilities and trade-offs clearly to non-technical stakeholders.
• Design solution concepts and product setups in close collaboration with our Forward Deployed Legal Engineers.
• Give tailored demos that resonate with leads and customers.
• Lead kick-offs, manage project plans and stakeholders, and steer projects through calibration to rollout.
• Run weekly check-ins with customers, turn their feedback into priorities, and drive expansion opportunities.
• Bring customer learnings into product and engineering requirements, and help shape how the platform evolves.
• Present new features and develop presentations, manuals, and documentation.
• Represent Bayshore at conferences and industry events.

What We're Looking For

• Consulting or comparable customer-facing project experience (strategy consulting, forward deployed roles, solutions, or implementation work) with genuine interest in technology.
• Strong structured thinking: you break complex problems and processes into clear concepts and actionable plans.
• Proven project and stakeholder management skills, especially with C-suite and senior leaders.
• High agency and comfort with ambiguity: you make decisions, move quickly, and own outcomes.
• Excellent spoken and written English; German fluency strongly preferred.
• Curiosity about AI and how large organizations manage compliance and risk, plus a basic understanding of technology.
• Full-time availability, ideally starting as soon as possible.
• Experience with AI or automation projects is a plus.
• Exposure to legal tech, compliance, or regulated industries (pharma, defense, finance) is a plus.
• Early-stage startup experience is a plus.

Location

Office-first in Munich. We expect you to be based here; home office exists for sensible flexibility but is not the default.