Clinical Mobility Specialist /ATP

Job DetailsJob Location: Metrocare - Fort Worth, TX 76118Salary Range: $75,000.00 - $140,000.00 Base+Commission/yearAbout the Role

Baxter Services is seeking a RESNA licensed Assistive Technology Professional to join our team as an ATP.

This is a unique opportunity to build a territory in Texas. This is a high-impact role focused on mobility solutions, patient care, and business growth.

This position combines clinical expertise with sales and relationship development, offering strong earning potential through an uncapped commission structure.

Job title

ATP

Reports to

Director of Rehab Services

Supervises

None

Expectation of Work Hours/classification

Monday-Friday / Full Time Salary Exempt

What You’ll Do

Clinical Responsibilities

Perform mobility and seating evaluations in clinics, homes, and facilities
Assess patient needs and recommend appropriate equipment (manual & power wheelchairs, seating systems)
Complete documentation, including evaluations and LMNs
Configure and quote equipment based on clinical and payer requirements
Participate in equipment delivery, fitting, and patient education
Provide follow-up and adjustments to ensure patient success

Sales & Business Development (Key Component)

Build and manage a territory of 30–50 referral sources
Conduct 10–20 marketing calls per week
Perform regular in-person visits to clinics, hospitals, and facilities

Schedule and lead

Lunch-and-learns
In-service presentations
Facility-based clinics

Actively generate new referrals and grow your book of business

ATP Certification

Must have a RESNA certification for ATP

Compensation & Earning Potential

Base Salary: $75,000+

Unlimited Commission

4% of collected revenue on accounts with 40%+ gross profit margin

High earning potential based on performance
Opportunity to significantly exceed base salary

Why Join Baxter Services

Build a territory and support emerging markets in other locations
Strong earning potential with uncapped commission
Opportunity to grow within a rapidly expanding healthcare organization

Important Note

This role is a hybrid clinical + sales position. Candidates must be comfortable with both patient care and actively building referral relationships.

Job purpose

The ATP is responsible to effectively manage and oversee mobility equipment referrals for the Company while building and expanding market share and increasing profitability.

General Expectations

Regular, reliable, and predictable attendance
Comply with all applicable company policies, procedures, and patient protocols. Comply with all current government regulations and professional standards respecting patient care.
Develop and maintain working knowledge of current Complex Rehab products, and other services offered by the organization and all applicable insurance guidelines for coverage and reimbursement.

Duties and responsibilities

Manage Leads

contacts lead to schedule in home evaluation within 1 business day of referral receipt
completes in home evaluation within 2 weeks of referral receipt, assuming client is available
coordinates evaluation recommendations with any other clinicians involved (i.e. PT, OT, SLP, PDN nurses, etc.)
completes Company evaluation paperwork timely and accurately

Timely - submits paperwork to Medical Review within 3 weeks of completing scheduled evaluation
Accurately - paperwork submitted to Medical Review includes the following:

completed Company evaluation form
retail quote and completed vendor order form for any and all items recommended
dealer quote for any and all items recommended
Letter of Medical Necessity that clearly “paints a picture” of the client in their living environment(s) which clearly articulates the medical need for any and all recommended equipment
corresponding clinician supporting documentation including signed PT/OT evaluation, signed letter of medical necessity, PT/OT clinic note for evaluation

Additionally, ACCURATELY means

only fundable equipment is recommended and submitted to Medical Review

if client is to private pay for item(s), it should be clearly documented and priced agreed upon prior to paperwork submission to Medical Review

all paperwork submitted is filled out in its entirety and Medical Review does not have to “fill in any blanks”
every piece of equipment recommended is supported by medical necessity that is clearly articulated in the supporting documentation and is justified in the letter of medical necessity
Medical Review is able to take paperwork submitted and move it forward without any additional assistance from you

ALL leads/referrals should have their equipment recommendations completed and turned into Medical Review in less than 5 weeks from contact to completion - depending on client availability

Manage Equipment Margins

expected equipment cost of sale for adaptive equipment is 52% (48% profit margin)
recommend the best equipment that falls within previous guideline
work with vendors to help reduce cost of sale for adaptive equipment
manages demo equipment assigned by utilizing and updating Sharepoint

Manage and Expand Market Share

schedule/co-schedule in-services for referral clinics - one per month
follow-up on current sources that are sending referrals to the Company - once per two weeks
travel throughout eastern states and Texas to help with emerging markets

Work Ethics

expected to work a minimum of 40 hours per week - although will generally require more to achieve goals established by the Company

Time Management

expected to start at or before 8:00 am and work until 4:30 pm, or after, Monday through Friday
manage time effectively so that it is beneficial to the Company to ensure no “down time”
smart scheduling - schedule clients that live in proximity to each other to reduce “windshield time”
do not distract co-workers during working hours
no personal use of Company time

Attitude

have a positive attitude toward others in the office and in the field
be a team player by assisting new hires and other co-workers who request it

Professionalism
dresses appropriately to represent the Company professionally in the field maintain a clean work environment including Company vehicle
Communication

communicate in a clear, articulate and professional manner to show respect to others
available at all times to respond to calls, texts, and e-mails during working hours and sometimes after hours
responds to supervisor within 1 hour of missed conversation
updates all software solutions (i.e Brightree, Sharepoint, Team Calendar, etc.) within 1 business day of evaluation and/or any field communications

Policies and Procedures

adheres to and implements all policies and procedures of Company
adheres to and follows all licensure and/or certification codes and regulations

On Call Procedures

available after hours should emergencies arise that need your attention

Travel - travel will be required to perform all duties of the job. Sometimes this travel will require overnight stays. If such is required, you are responsible for searching out and seeking accommodations that are within budget for the company.
CRT Knowledge - maintain and increase knowledge of complex rehab technology products provided by the company and funding guidelines for each payor source associated with each.

Company Vehicle

keeps company vehicle clean both interiorly and exteriorly
keeps company vehicle up-to-date on all service records such as oil changes, etc.
reports immediately any incidents regarding company vehicle
no personal use of Company vehicle allowed
no other passengers are allowed in Company vehicles besides IOW employees and other supervisor approved passengers

Training

trains internal and delivery staff on any new products added to portfolio of recommendations

QualificationsWhat We’re Looking For

Licensed ATP

Minimum 2 years of complex rehab technology experience
Strong clinical understanding of mobility and patient care
Willingness to engage in sales, outreach, and relationship building
Self-motivated, organized, and results-driven
Ability to travel throughout the eastern US and Texas when needed (75% max travel time)
Valid driver’s license

Experience & Qualifications include

Prior knowledge of rehab products.
2 Years of experience in DME
Maintain certificate as ATP (Assistive Technology Practitioner)
Knowledge in all major insurance carrier reimbursement guidelines
Ability to work independently
Outstanding Communication and presentation skills – both written and oral
Excellent analytical, reasoning and problem-solving skills
Willingness to work a flexible schedule and travel as needed, up to 25%
Must carry personal liability insurance with a minimum limit of 100,000
Courteous Customer Service (internally and externally)
System Proficiency (Microsoft Suite, 10-key skills, Brightree and other needed software applications)
Excellent computer skills
Must love helping People (both internally and externally)
High level of attention to detail
Positive influence on all employees
Able to manage multiple priorities and close the loop when interrupted
Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.

Physical requirements

While performing the duties of this position, employee may be required to stand for extended periods of time and must talk and hear. Occasional stooping, bending, twisting and crouching may be required. The employee sits, walks, kneels and reaches with hands and arms. May be required to lift and/or move up to 200 lbs. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

This description is a summary of the functions of this position. Other duties may be assigned as needed. RM Speech LLC reserves the right to review and adjust this job description as business needs dictate.