About this role
Description
PATIENT COORDINATOR FOR OUTPATIENT PHYSICAL THERAPY CLINIC
We are seeking an experienced Physical Therapy Patient Coordinator for a busy outpatient physical therapy clinic associated with a sports medicine and orthopaedic surgery medical practice. Located in Pleasanton, the clinic is recognized for the latest in rehabilitation and exercise equipment and a high level of patient service.
The physical therapy coordinator interacts with patients, and supports the physical therapist and clinic assistants. The coordinator ensures a smooth and efficient experience for each patient. Excellent phone, computer and people skills are required, along with a strong understanding of medical billing and electronic medical records. Previous experience in outpatient physical therapy is required.
The position is for full-time work with health insurance benefits. The hours will be 40 hours per week. Opportunities to work some evening and Saturday morning hours will be available. Salary will be based on experience.
Requirements for the position:
Attitude: enthusiastic, positive, ready to work and give best effort
Communication skills: warm, friendly and attentive in both face-to-face and telephone communication
Customer service: patient, providing personalized customer experience
Work habits: self- starter, reliable, dedicated
Interpersonal skills: tactful, positive, able to develop productive working relationships with superiors and peers
Character: highest integrity, with utmost respect for patients
Skills required:
Experience in outpatient physical therapy clinic required
Knowledge of electronic health records and medical office software
Excellent computer skills
Knowledge of medical billing
Knowledge of HIPAA regulations
Knowledge of medical terminology
Ability to type forty words per minute
Ability to make quick mathematical computations and tabulation
Ability to carry out oral and written instructions
Knowledge of business English and spelling
To apply please email cover letter, resume and salary requirements to [email protected]
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