Credit Manager II - Streamline - Global Wealth & Investment Management

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for leading, coaching, and developing a national, high-volume credit decisioning team of Senior Credit Underwriters and Underwriters I and II who deliver custom credit solutions for credit facilities under $5MM to Private Bank and Merrill Lynch Wealth clients. Key responsibilities include managing underwriting workflow across the full credit lifecycle, from application and structuring through approval, due diligence, documentation, closing, and monitoring; building strong partnerships across Credit Advisors, Sales teams, and Risk; directing credit approval across a broad range of custom loan products; and ensuring underwriting excellence, policy compliance, data integrity, timely execution, and a consistent client experience.

Responsibilities:

• Leads and develops a high-volume, high-performing underwriting team focused on credit quality, loan growth, and execution of the Global Wealth & Investment Management (GWIM) Credit strategy, delivering results by effectively prioritizing, inspecting, and delegating team work
• Provides regular inspection, coaching, and feedback to motivate, differentiate, and improve performance; assesses talent and builds bench strength for roles across the organization
• Builds strong relationships with Credit Advisors, Sales teams, Risk, Operations, and Portfolio Management partners across GWIM and the Line of Business (LOB) to deliver transactions on time, within established metrics, and with clear communication on process and capabilities
• Champions a client-centric culture through timely renewals, problem resolution, and competitive deal structuring
• Owns asset quality, policy compliance, and data integrity; ensures strong risk discipline, controls, and culture are in place to identify, escalate, and debate issues early
• Drives GWIM Credit priorities, including Employee Satisfaction, Client Experience, and Responsible Growth, while modeling an inclusive environment for employees and clients aligned to the company's Great Place to Work goals
• Communicates enterprise decisions, purpose, and results, and connects them to team strategy, priorities, and contributions
• Streamlines underwriting through simplification, data-based decision making, and continuous improvement, removing process impediments to drive operational excellence

Managerial Responsibilities:
At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Attention to Detail
• Loan Structuring
• Portfolio Management
• Risk Management
• Underwriting
• Coaching
• Collateral Management
• Credit Documentation Requirements
• Relationship Building
• Written Communications
• Active Listening
• Client Management
• Critical Thinking
• Oral Communications
• Performance Management

Required Qualifications:

• 10+ years of commercial or private wealth credit structuring, underwriting and credit documentation experience
• Experience leading underwriters or credit professionals, including recruiting, hiring, coaching, and developing talent
• Strong financial analysis, accounting, and deal-structuring skills for borrowers with complex balance sheets and income streams
• Excellent interpersonal skills, with the ability to build strong business partnerships and navigate difficult conversations while upholding credit standards
• Strong organizational skills and the ability to manage a high-volume workflow

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: