Table Games - Dealer

Location
East Saint Louis
Workplace
On-site
Employment
Full-time

About this role

Responsibilities: 

  • Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
  • Must be proficient in dealing Blackjack and all novelty games offered.
  • Deal the game and monitor the monies of the table at all times.
  • Control gaming cards and equipment.
  • Use table, shoe, and paddle correctly.
  • Monitor guest play for cheating scams and suspicious variations in play.
  • Pay winnings or collect losing bets as established by the rules and procedures of a specific game.
  • Answer questions about game rules and casino policies.
  • Complete all government reporting.
  • Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
  • Keep work area in a clean and orderly manner.
  • Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
  • Handle routine guest complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
  • Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
  • Perform other duties as assigned or reasonably requested by any member of management.

Qualifications: 

  • A high school diploma or GED equivalent is preferred
  • Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
  • Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
  • Gaming industry experience is preferred.

Working Environment & Physical Efforts:

  • The hospitality industry is a 24 Hour 365-day operation.
  • This position will primarily be indoors under controlled temperatures.
  • Occasional exposure to outdoor climates
  • Occasional: standing, walking, and lifting up to 10 pounds
  • Frequent: sitting, kneeling, reaching, pulling, pushing, and with repetitive movement of fingers, legs, arms, and hands
  • Speech and Vision abilities are required.

Target salary rate: $ 9.00 per hour

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