Security Supervisor

Location
Chicago
Workplace
On-site
Employment
Full-time

About this role

Responsibilities: 

  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere 
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations 
  • Responsible for the overall supervision and management of the Security Operations in the absence of the Director of Public Safety and the Security Shift Manager 
  • Assist in the development of the security team through training, scheduling, conducting evaluations, and issuing corrective action 
  • Initiate the review of Security Incident Reports 
  • Oversee the physical security of the casino and company assets 
  • Responsible for the physical safety of guests, employees, and company assets 
  • Escort cash, chips, and table drops as needed 
  • Report any criminal or suspicious activity without hesitation  
  • Ensure the department adheres to all regulatory, departmental, and Company policies and procedures 
  • Communicate any violations of Company policies and procedures as well as any regulatory requirements 
  • Safeguard the overall integrity of gaming 
  • Perform other duties as assigned

Additional Benefits:

  •  $7 Daily Garage Parking

Qualifications: 

  • Must be 21 years of age or older 
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board  
  • High school or equivalent required 
  • College or military education preferred 
  • Prior security, safety, or loss prevention experience preferred 
  • Must have excellent customer service skills 
  • Strong organizational, planning, and supervisory skills are required 
  • Must have open work availability to work nights, weekends, and holidays

Physical Demands: 

  • Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift. 
  • Requires visual acuity to perform close-up activities and peripheral oversight 
  • Requires manual dexterity to conduct repairs on slot machines 

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Benefits

  • Daily garage parking