Operations Manager

Location
Mumbai
Workplace
On-site
Employment
Full-time

About this role

About Axis My India

Axis My India Limited is India’s leading consumer data intelligence company, committed to enabling data-driven decision-making. It has launched the "A" App, a people empowerment platform designed to enhance the lives of a billion citizens by providing access to authentic information and practical solutions for everyday needs. The app follows a PHYGITAL model, leveraging Axis My India’s vast network of 5,000+ locations across 700 districts. Powered by Google Cloud and Google Gen AI, it continuously learns and improves to deliver better user experiences. The company is spearheaded by Mr. Pradeep Gupta who is a leading name in market research and is India’s top psephologist.


Roles & Responsibilities
The Operations Manager is responsible for overseeing and optimizing the company's operational processes. This role involves managing resources, developing strategies to improve efficiency, and ensuring that all departments work cohesively towards the organization's goals. The Business Operations Manager will collaborate with various teams to implement best practices, resolve operational issues, and drive continuous improvement.

Requirements

Key Responsibilities:


1.      Operational Strategy:
  • Develop and implement operational strategies that align with the company's goals.
  • Identify opportunities for process improvements and cost savings.
2.      Process Management:
  •  Oversee day-to-day operations to ensure that business functions are efficient and effective.
  • Streamline workflows to improve productivity and reduce operational costs.
  • Monitor and analyze operational metrics to ensure targets are met.
3.      Resource Allocation:
  •   Manage resources, including personnel, equipment, and budgets, to maximize operational efficiency.
  •  Coordinate with department heads to ensure optimal allocation of resources
4.      Team Leadership:
  •    Lead and mentor operations teams, providing guidance and support to achieve department goals.
  •     Foster a culture of continuous improvement and accountability.
5.      Project Management:
  • Plan, execute, and oversee projects aimed at improving business operations.
  •  Ensure projects are completed on time, within budget, and meet quality standards.
6.      Cross-Functional Collaboration:
  •  Work closely with other departments such as Finance, HR, Sales, and IT to ensure seamless operations.
  •  Act as a liaison between operations and other departments to resolve issues and improve communication.

7.      Reporting and Analysis:
  • Prepare and present regular reports on operational performance to senior management.
  • Use data-driven insights to recommend and implement improvements.

Qualifications:

Education: Bachelor’s degree in business administration, Operations Management, or a related field.

Experience: 4 to 9 years of experience in operations management, with at least 3 years in a leadership role.

Skills:

Strong analytical and problem-solving abilities.



Benefits


  • Opportunity to work in a dynamic and growing company.
  • Make a significant contribution to the company's success.

    At Axis My India, we value discipline and focus. Our team members wear brand on sleeves, adhere to a no-mobile policy during work hours, and work from our office with all Saturdays half day. If you thrive in a structured environment and are committed to excellence, we encourage you to apply.



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Benefits

  • Competitive Salary
  • Benefits Package
  • Opportunity To Work In A Dynamic And Growing Company
  • Industry Trend Updates