About this role
Job DetailsLevel: EntryJob Location: Heber City, UT 84032Position Type: Part TimeEducation Level: High SchoolSalary Range: $15.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalSpring Gardens Assisted Living in Heber, UT is looking for receptionist to join our team. Part time positions are available and we work with your schedule!
The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.
We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.
Duties & Responsibilities
Provide exceptional customer service
Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
Monitor the Emergency Alert System and immediately respond to every call
Effectively manage business center and process incoming and outgoing mail
Maintain a safe and secure environment, follow established safety standards
Encourage teamwork through cooperative interactions with co-workers and other departments
Keep front lobby area and front desk clean and organized; etc.
Direct emergency personnel to emergency location and be contact person in case of emergency
Document in the logbook any significant incidents
Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders
QualificationsQualifications
Experience in customer service is highly desired
Polished and professional appearance and demeanor
Upbeat and positive team player attitude
Strong judgment and solutions-oriented
Proactive customer service approach
Microsoft and computer knowledge
The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care
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