Female Patient Center Supervisor (Full-Time)

Job DetailsJob Location: 4126 JAMS Detroit - Detroit, MI 48204Education Level: Not SpecifiedSalary Range: $21.00 - $21.00 HourlyTravel Percentage: Up to 25%Job Shift: DayFemale Patient Center Supervisor (Full-Time)

Location: Detroit MI

Pay: $20.00 per hour

About Averhealth

At Averhealth, our mission is to help people achieve lasting recovery. We partner with courts, treatment programs, and social service agencies across the country to provide accurate, compassionate drug testing and monitoring services. If you’re passionate about helping others and want to start a meaningful career, we’d love to have you on our team.

Position Summary

The Female Patient Center Supervisor plays a vital role in supporting individuals on their path to recovery. You’ll be responsible for collecting and processing urine samples, maintaining accurate records, and ensuring each patient is treated with respect, dignity, and professionalism. The Patient Center Supervisor leads daily operations at our Averhealth patient care centers, ensuring a professional, compassionate, and compliant testing experience. This role provides hands-on leadership to staff, supports patient engagement, and safeguards the integrity of all testing processes.

Key Responsibilities

Manage day-to-day operations to ensure a safe, respectful, and efficient patient experience
Lead, coach, schedule, and support testing center staff
Conduct observed urine collections with female patients who are complying with probation, completing drug treatment programs, or meeting bond requirements
Maintain full compliance with Averhealth policies, chain-of-custody protocols, and regulatory standards
Ensure accurate documentation, quality control, and timely reporting
Address patient concerns professionally and promote a recovery-focused environment

Schedule

Full-time: Typically between 35-40 hours per week
Must have flexibility for varying shifts due to random testing needs
Primary hours: This person MUST be available 7 days per week. Monday to Friday from 6:20am to 9:15am and 4:50pm to 7:15pm, Including Weekends and Holidays from 6:20am to 9:45am.
Schedules are provided approximately one week/one month in advance

What We Offer Full-Time Employees

Medical, Dental, and Vision insurance

Short- and Long-Term Disability

Life insurance with employer contribution
401(k) with employer match
Annual uniform reimbursement (scrubs)
Instant access to earned wages — no waiting for payday
Referral bonuses
Shift coverage bonuses ($50 per covered shift with less than 48-hour notice)
3 weeks of paid time off in your first year
Supportive team culture and career growth opportunities — many of our leaders started in this role

Qualifications

High school diploma or GED; additional education preferred
Supervisory or team-lead experience (required)
Strong communication, organization, and problem-solving abilities
Ability to uphold confidentiality, follow detailed procedures, and maintain professionalism
Comfortable working with biological specimens and standing for extended periods
Must have reliable transportation and valid driver’s license

Equal Opportunity Employer

Averhealth is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, disability, or background.