Strategic Account Manager

Location
Kuala Lumpur, Kuala Lumpur, Malaysia
Workplace
On-site
Employment
Full-time

About this role

We are expanding our regional team and looking for a driven, ambitious, and results-oriented Strategic Account Manager to support our continued growth.

Role Overview

As an Account Manager at AvePoint, you will play a pivotal role in driving pipeline generation and market expansion. You will manage daily outbound activities, qualify marketing-generated leads from events, and engage enterprise-level prospects through structured outreach.

You will also participate in showcasing AvePoint’s solutions through presentations, helping prospects understand how we support digital transformation.

This role requires someone proactive, energetic, and capable of driving new market penetration with minimal supervision.

Key Responsibilities

Pipeline Development & Account Management

  • Execute daily outbound prospecting activities including cold calls, emails, and social outreach.
  • Manage and qualify marketing leads to webinars, road shows, and events.
  • Conduct initial discovery conversations to understand prospect needs and challenges.
  • Build and maintain a healthy pipeline to meet quarterly Qualified Pipeline Generation (QPG) and bookings targets.

Solution Knowledge & Presentation

  • Present AvePoint’s company profile and high-level solution overview to prospects.
  • Understand customer challenges and solutions requirements
  • Articulate how AvePoint supports digital transformation, data governance, migration, and collaboration modernization.
  • Understand and explain key concepts related to SaaS, Digital Transformation, AI
  • Plan and execute daily/weekly activities to drive consistent results.
  • Work closely with Account Executives to support territory development.
  • Maintain accurate activity and deal records in Excel or CRM.
  • Adapt quickly to new market conditions and develop new territories with minimal guidance.

Required Qualifications

  • Minimum 3 years’ experience in Account Management, Business development, or similar roles.
  • Business development experience is an advantage
  • Proven track record in selling enterprise solutions B2B digital transformation solutions
  • Ability to work in a fast-paced, agile environment.
  • Deliver value-based solution positioning and articulate ROI aligned to regulatory and business outcomes
  • Collaborate with pre-sales, customer success, and partner teams to ensure successful solution adoption
  • Identify upsell and cross-sell opportunities within existing accounts
  • Maintain accurate pipeline forecasting and CRM reporting
  • Discipline in planning daily/weekly outreach activities to achieve measurable targets.
  • Aggressive, self-motivated attitude with the ability to work independently and pursue new markets.

Preferred Attributes

  • Passion for SaaS, cloud solutions, and digital transformation.
  • Strong consultative selling skills.
  • Fast learner with ability to simplify complex technical concepts.
  • Enjoy working in a fast-paced, high-growth environment.

Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.

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