Community Living Leader- Women's Shelter

Job DetailsJob Location: My Sisters House - Atlanta, GA 30318Position Type: Full TimeSalary Range: $50,000.00 - $60,000.00 SalaryJob Category: Nonprofit - Social ServicesDo you feel called to serve in a Christian Ministry?

Do you want to serve where you make a difference in the lives of others?

Are you looking for a life-changing work experience?

If so, consider joining us at the Atlanta Mission, where we provide life-transforming experiences for everyone that joins our team: employees, clients, donors, and volunteers. We serve over 1000 men, women, and children every day by providing food, shelter, clothing, counseling, vocational and spiritual guidance. We get to experience and witness radical life transformations.

The Community Living Leader is a critical member of our ministry by providing leadership to Community Living Assistants (CLA’s) and clients.

Essential Duties And Responsibilities

Provides oversight and direction to all Community Living Assistants by providing supervision, guidance, training, accountability and performance management

Plans utilization of team, assign duties, and serves as back-up during absence of Community Living Assistants

Prepares monthly schedule for team members, ensuring adequate shift coverage

Develops and updates manuals for documentation of community living guidelines, policies, procedures, and Community Living Assistant responsibilities

Develops goals and plans to prioritize, organize, and accomplish community living-related job duties

Resolves conflict and provides resolution for clients

Tracks bed count, bed assignments, and bed movement of clients

Coordinates and manages communication between clients and team members and follow up to ensure complete service delivery

Works closely with Client Support Services team to ensure cleanliness of facility, safety and security precautions are followed, and any other facility items related to community living

Works directly with Volunteer/Partnerships Coordinators in implementation of volunteer services

Prepares monthly statistical and narrative reports

Assists with the public relations/marketing/development teams by leading in-house tours

QualificationsYou will uphold the following Christ-Centered values:

Humbly Serve: You strive to live, Love and Lead like Jesus

Faithfully Steward: You honor and wisely use the time, talent and treasures that God has provided

Courageously Innovate: You are driven towards excellence, you continuously learn, adapt and improve

Joyfully Celebrate: You intentionally appreciate and recognize all that God is doing in and through all the stakeholders of Atlanta Mission.

Strength in Unity: You embrace God’s desire for oneness and kingdom-focused unity.

Position Requirements

1-3 years of supervisory experience

Proven experience supervising and scheduling frontline staff in a residential or shelter environment

Strong understanding of trauma-informed care and conflict resolution practices

Ability to lead and motivate a team while holding staff accountable to expectations

Skilled in crisis management, problem-solving, and maintaining a safe, respectful community living environment

Excellent communication and interpersonal skills for managing staff, clients, and cross-functional coordination

Proficient in documenting policies, procedures, reports, and shift schedules with accuracy

Comfortable collaborating with volunteers, facilities teams, and development staff

Flexible, organized, and capable of managing multiple priorities in a fast-paced setting

Ability to represent the organization professionally during facility tours and public engagement

Physical Requirements

Must have the ability to remain in a stationary position (standing, walking and sitting)

Must have the ability to constantly operate a computer and other office equipment

Must be able to stoop, kneel, crouch, or crawl

Must be able to occasionally lift and/or carry up to 50lbs

Special Requirements

The Community Living Leader position is classified as an Essential Role. Employees in this role are expected to be available to work on-site during emergencies, including but not limited to public health crises, severe weather events, or government-mandated actions. Work schedules and responsibilities may be adjusted based on organizational needs, which may include occasional overnight shifts to ensure the safety and continuity of shelter operations.

What We Offer

Employee Benefits

Retirement Savings with Matching Contribution

Medical Insurance

Dental & Vision Insurance

Employer Paid Benefits

3 Weeks Paid Time Off accrued during your first year

10 Paid Holidays

4 Mental Health Days/year

Life Insurance

Short-Term Disability

Travel Assistance Program

Employee Assistance Program (EAP)

Medical Concierge

Spiritual & Professional Training & Development