Experience Technician 2

Goals and Outcomes:
The Experience Technician Contractor is responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control and related equipment in accordance with ASW standards to create an experience that will help our clients impress their audience.

Essential Functions:
• Understand and review all drawings with the Project Manager, so that all related information, Schedules and documentation is understood.
• Verify all of the drawings, code, site pictures, and job description are complete and you have access to them.
• Make certain all cables, connectors, hardware and tools needed to complete the project are available and collected.
• Maintain a clean an organized vehicle with appropriate tools, ladders and safety equipment.
• Complete walk through of the site with the PM and go over all details of the installation.
• Verify working times and access to the workspace.
• Install all equipment per ASW documentation and standards.
• Perform minor DSP changes and load control code as necessary.
• Ensure that the job is completed to ASW and industry standards for a safe and fully functional system.
• Submit a Daily Mission report using the template in ACC that includes photo documentation of work completed and issues.
• Ensure that all equipment is connected per the drawings.
• If the drawings are incorrect for functionality, mark the necessary changes accordingly in ACC.
• Ensure that every wire has a label and it is marked according to the drawings.
• Ensure that the trash is disposed of and the site is cleaner than it was when you arrived.
• Work with the Field Engineer to perform and document system commissioning.
• Capture all redlines on ACC drawings and submit all changes to engineering for as-built drawings.

Requirements

• 4+ years experience in hands-on commercial AVL installation.
  
• Excellent written and verbal communication skills
  
• Proven customer service experience
  
• IP networking knowledge
  
• AV system troubleshooting skills
  
• Setup and load code into Control Systems (Q-Sys, Crestron, AMX, Extron, etc…)
  
• Setup and load code into DSP 
  
• Install and configure Interactive displays
  
• Wireless Microphone frequency coordination
  
• LED Video Wall setup and configuration
  
• Occasional after hours and/or travel may be required.
  

Benefits

• Health, Dental, Vision, and HSA (ASW pays 100% of employee health premium)
  
• 401K
  
• Profit sharing bonus
  
• Sam's or CostCo Membership
  
• Use of Discount Tire fleet discount
  
• Working with an amazing team and cool gear!
  
• As needed use of a snazzy company vehicle
  
• Financial assistance with AVIXA and other certifications