About this role
Associa Carolinas is looking for a part-time customer service associate to work at one of our active communities in the Durham, NC area. This position would help support residents at the community’s Activity Center.
Work Schedule:
Some weekdays 10am-6pm. Also: Saturdays, Holidays, Flexible schedule to fill shifts as needed
Duties include but are not limited to:
- Welcomes homeowners/guests/vendors/new customers to community.
- Performs various administrative/managerial tasks in support of HOA's mission.
- Creates a positive experience for homeowners and guests by attending to needs and answering questions.
- Coordinating clubhouse reservations and access
- Other duties as assigned.
Qualifications
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
- High school diploma High School Diploma or GED Required
- 0 - 3 years of directly related or closely related experience
- Previous customer service experience preferred.
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