About this role
JOB TITLE: Quality Control Process Writer
EMPLOYER: AssistRx
DEPARTMENT: Operations, QA
REPORTS TO: Manager, QA
EFFECTIVE DATE: 06/22/2026
SUMMARY: This position will work with the Process Documentation Team to review process documentation for completeness, accuracy, grammar, and consistency with internal corporate standards and style guides.
DUTIES AND RESPONSIBILITIES:
- Perform quality assurance on documentation such as Work Instructions, Program Rules Documents, and Standard Operating Procedures (SOPs).
- Work closely with the Process Writing team to edit, proof-read, and ensure that documentation is formatted correctly, in the right format and template, follows all internal style guides and industry standards.
- Provide support for audits of documentation.
- Assist in the development and implementation of quality assurance protocols and processes, and train and support staff in adhering to quality assurance standards.
Requirements:
- Editing experience.
- Proven experience in a quality assurance role.
- Detail-oriented and highly organized.
- Bachelor's degree or equivalent work experience.
- 3+ year experience in QA
- Ability to manage multiple projects simultaneously.
- Strong writing skills and excellent overall communication and interpersonal skills.
- Ability to manage time effectively and meet deadlines with minimal supervision.
- Ability to work collaboratively.
- Knowledge of or training in complying with 508 standards for documentation.
- Strong Microsoft Office skills, particularly with Word.
Nice to Haves:
- Technical or process writing background.
- Previous experience with auditing.
- Excellent analytical and problem-solving skills.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Occasionally required to stand
- Occasionally required to walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Occasionally required to climb, balance
- Occasionally required to bend, stoop, kneel or crawl
- Continually required to talk or hear
- While performing the duties of this job, the noise level in the work environment is usually moderate
- Specific vision abilities required by this job include depth perception and ability to adjust focus.
- Additional remarks regarding work environment: Standard office lighting and white noise.
- Additional remarks regarding work environment:
- This job operates in a professional office environment.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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