Principal AI Engineer

SUMMARY

AssistRx is seeking a Principal AI Engineer to lead the architecture, engineering, and production deployment of advanced AI and machine learning (ML) systems that power strategic decision-making and patient engagement across the organization. This role requires a unique blend of hands-on technical depth and engineering leadership, as the Principal AI Engineer will guide the team through the complete lifecycle of AI systems — from architecture and prototyping through product ionization, scaling, and ongoing operation.

DUTIES AND RESPONSIBILITIES

•     Architect and Implement AI Systems: Design and build production-grade AI/ML and Generative AI (GenAI) systems, including LLM-based applications, retrieval-augmented generation (RAG) pipelines, and agentic workflows, that effectively address business challenges and improve patient outcomes.

•     Infrastructure Coordination: Work closely with the IT department to establish and enhance the technology infrastructure and stack required to support and scale AI initiatives, including model-serving, CI/CD, and observability tooling.

•     Cross-Functional Collaboration: Partner with engineering, product, data science, and business teams to ensure alignment of AI engineering projects with broader organizational goals and objectives.

•     MLOps and Product ionization: Establish and maintain best practices for model deployment, versioning, monitoring, and performance optimization to ensure AI systems are secure, reliable, and cost-efficient at scale.

•     Mentorship and Team Leadership: Provide guidance and mentorship to engineers and data scientists, fostering an environment of innovation, continuous learning, and technical excellence within the team.

QUALIFICATIONS

•     10+ years of proven experience in AI/ML engineering, software engineering, or related disciplines, with a strong portfolio of production AI systems.

•     Excellent programming skills in languages such as Python and SQL, and experience with modern AI/ML frameworks (e.g., PyTorch, TensorFlow, Hugging Face).

•     Hands-on experience building and deploying LLM-based applications, including RAG and agentic architectures.

•     Strong understanding of data infrastructure, cloud computing, MLOps, and ML pipeline automation.

•     Exceptional problem-solving skills with the ability to communicate complex ideas to both technical and non-technical stakeholders.

•     Leadership experience, particularly in mentoring and developing engineering talent.

•     Experience with healthcare data and associated compliance/regulatory considerations.

•     Technical Capacity.

PREFERRED QUALIFICATIONS

Master’s or Ph.D. in Computer Science, Data Science, Statistics, or a related field, or equivalent practical experience. A Master’s degree is highly valued; however, exemplary candidates without an advanced degree may also be considered based on their relevant skills and experience.

COMPETENCIES

•     Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

•     Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

•     Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

•     Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

•     Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

•     Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

•     Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

•     Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

•     Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

•     Occasionally required to stand

•     Occasionally required to walk

•     Continually required to sit

•     Continually required to utilize hand and finger dexterity

•     Occasionally required to climb, balance

•     Occasionally required to bend, stoop, kneel or crawl

•     Continually required to talk or hear

•     While performing the duties of this job, the noise level in the work environment is usually moderate

•     Specific vision abilities required by this job include depth perception and ability to adjust focus.

Additional remarks regarding work environment: Standard office lighting and white noise.

Tight deadlines must be met with limited staff to support projects.

Additional remarks regarding work environment:

•     This job operates in a professional office environment.

•     Evening and weekend work may be required.

•     Local travel during the business day and some out-of-the-area/overnight travel may be expected.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.