About this role
Job DetailsJob Location: Langley Park, MD 20783Position Type: Full TimeSalary Range: $15.30 - $15.30 HourlyTemporary Customer Service Representative
Ready to be a cornerstone of success?
As a Temporary Customer Service Representative with Regency Furniture, you’ll join a workplace that is genuinely invested in your success. This is more than just a temporary role—it’s an opportunity to gain valuable experience, develop your customer service skills, and contribute to a successful team.
You’ll play a key role in shaping our customers’ experience by delivering exceptional service both in person and over the phone. We’re looking for individuals who are computer-savvy, great at multitasking, and bring strong interpersonal skills and a team-first attitude.
If you’re customer-focused, dependable, and thrive in a fast-paced environment, we’d love to meet you.
About Us
Regency Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in creating a positive work environment where our team members can thrive and grow.
We proudly operate over 75 locations across
Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.
Come Grow With Us!
Benefits of Working With Us
Recognition and reward programs
Generous employee discount on furniture and home décor
Valuable experience in the home furnishings and retail industry
Supportive team environment
Opportunity to develop customer service and administrative skills
Potential opportunities for future employment based on business needs and performance
Job Responsibilities
Enter customer orders into the system accurately and completely
Process payments to proper accounts
Maintain security of cash and other legal tenders
Prepare daily deposits in accordance with company policies and procedures
Answer incoming calls and respond to customer inquiries in a timely and professional manner
Schedule deliveries that are convenient for customers and in compliance with company procedures
Maintain open orders and communicate order status with customers
Complete daily reporting requirements
Assist with showroom displays, tagging, and maintaining a customer-friendly showroom appearance
Support the Office Manager with additional duties as needed
Provide additional administrative and customer service support as assigned during the temporary assignment
Qualifications
High School Diploma or GED required
Strong verbal communication and listening skills
Proficiency with computers and Microsoft Office (Outlook, Word, Excel, etc.)
Strong cash handling skills
Ability to calculate figures including discounts, percentages, commissions, and related transactions
Strong interpersonal and customer service skills
Proven analytical and problem-solving abilities
Ability to use sound judgment while responding to customer or vendor inquiries
Ability to lift and move up to 25 pounds regularly
Reliable and dependable with strong attendance and punctuality
Ability to work effectively in a fast-paced, team-oriented environment
Bilingual candidates are a plus
Join the Team
If you’re passionate about customer service, enjoy helping people, and are looking for a temporary opportunity to gain valuable experience with a company that values your contributions, we encourage you to apply today.
This is a temporary position. The duration of employment will be based on business needs and will be communicated during the hiring process. Temporary employment does not guarantee permanent employment or future placement with the company.
Regency Management Services is an Equal Employment Opportunity (“EEO”) / ADA Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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