Business Solutions / Automation Consultant

Duration: estimated at 3-4 weeks. Can be part time.

Start Date: available to start within the next 1 month

Location: London - Ideally hybrid working but open to remote.

We’re looking for an experienced Business Solutions / Automation Consultant to work with Spark on a short-term freelance engagement.

This role is best suited to a senior Business Analyst, Business Solutions Consultant, Automation Consultant, Digital Transformation Consultant or hands-on Delivery Consultant who enjoys working inside live delivery environments while actively improving the system they are working within.

This is a hands-on delivery and capability-building role. The consultant will lead a live system improvement or automation project while working closely with our Business Solutions team. The projects have mostly an internal focus on system and workflow improvements / automation.

We already have defined project phases, documentation templates, and a lean operating model. The purpose of this engagement is not to design the framework from scratch, but to apply it in a real project environment, stress-test it in practice, and refine it through continuous, real-world learning. The consultant will help us identify what works, what needs simplifying, and how to make the model faster, clearer, and more effective in day-to-day delivery.

The aim is to turn our operating model into a proven, repeatable way of working by learning alongside an experienced practitioner on live work.

The consultant will help us:

• Strengthen the team’s business analysis skills
• Have the team shadow you to understand first hand how the theory connects into practice
• Apply our existing project phases and documentation templates in a live project environment
• Frame and validate the business problem before selecting a solution
• Show the team how you lead discovery, process mapping and requirements definition using our defined structure
• Identify the smallest solution capable of delivering measurable business value
• Refine a lean BRD, delivery plan, timeline, RAID log and value measures in practice
• Manage stakeholders, decisions, dependencies, testing and adoption in real time
• Use Airtable for project tracking, planning and benefit visibility
• Identify where automation or AI can improve speed, quality or scalability
• Deliver a solution from discovery through to delivery and value review
• Act as a working partner to the team, helping refine templates, phases and ways of working based on live lessons learned
• Leave behind improved, simplified and battle-tested methods, not just documentation
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We’re looking for someone with:

• Strong business analysis and project delivery experience
• A track record of delivering operational improvement, workflow automation or internal transformation projects
• Experience working in a lean, agile environment
• Practical knowledge of Airtable or similar low-code workflow platforms
• Confidence using AI tools to support discovery, analysis, documentation, solution design and testing
• Strong process-mapping, requirements and stakeholder-management skills
• The ability to balance rapid delivery with appropriate data, security and compliance controls
• A coaching mindset and the ability to explain not just what they are doing, but why
• A strong focus on adoption and measurable business outcomes—not just delivery completion
• Experience improving or evolving ways of working through real project execution (not just theory or frameworks)

Experience in a creative production agency, marketing operations or project-based business would be particularly valuable.

The engagement is highly collaborative and practical, combining delivery, coaching and real-time refinement of our operating model based on what we learn together in live projects.