AR Follow-Up - Medical Billing (Voice Process)

Location
Karnataka
Workplace
On-site

About this role

Roles & Responsibilities

  • Manage Accounts Receivable for US healthcare providers (physicians/hospitals).
  • Handle denials, rejections, and LOA issues; correct and resubmit claims.
  • Follow up with insurance companies via calls and document actions.
  • Track outstanding balances and ensure timely collections.
  • Maintain accurate billing notes, production logs, and status reports.
  • Meet daily/monthly collection and productivity targets.
  • Ensure quality standards and compliance with company policies.
  • Identify issues and escalate to the supervisor when needed.
  • Perform timely follow-ups on pending claims.
  • Adhere to client requirements and project specifications.

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