About this role
Job DetailsJob Location: ARNOLD OIL COMPANY OF AUSTIN LP - AUSTIN, TX 78744Position Type: Full TimeOverview
The Systems Administrator II is responsible for ensuring the stability, performance, and security of the organization’s IT infrastructure. This includes desktop, server, network, and cloud administration with a strong focus on delivering reliable services to end users.
Key Responsibilities
Install, configure, upgrade, and troubleshoot hardware, software, and operating systems
Manage routers, switches, firewalls, and VPN solutions (site-to-site and client-based)
Provide Tier 2/3 support for end-user applications and remote laptop users
Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, OneDrive, Intune and security/compliance features
Maintain system and software license inventories
Deploy, configure, and manage VoIP infrastructure
Perform racking, installation, and cabling as needed
Configure and troubleshoot wireless networks and related technologies
Develop and maintain network documentation, topology diagrams, and SOPs
Collaborate with security teams to ensure compliance with best practices for identity management, endpoint security, and data protection
QualificationsJob Requirements
Minimum 5 years of experience supporting Windows clients in a corporate environment
Deep knowledge of the Windows operating system, Active Directory, and Group Policy
Strong PC hardware expertise and ability to resolve complex hardware/software issues
Solid understanding of TCP/IP networking and Windows domain environments
Proven experience administering Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, etc.)
Experience with Microsoft 365 identity and security controls, including Entra ID, MFA, Conditional Access, and endpoint compliance.
Experience with VPN client installation and troubleshooting
Ability to detect, mitigate, and recover from malware and security incidents
Excellent written and oral communication skills with a focus on high-quality documentation
Strong time management skills and the ability to handle multiple priorities in fast-paced environments
Professional demeanor, strong work ethic, and customer-first approach
Willingness to provide off-hours on-call support and travel regionally as required
Education Requirements
High School Degree or GED
College Degree Preferred
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