About this role
PROJECT DESCRIPTION: DSS has a constant increased need for the provision of full systems life cycle applications development on various computer platforms, including a variety of client eligibility and recertification systems, employment/work engagement services, claims systems, etc., that are critical to the operation and functioning of DSS programs, requiring periodic refinements to maintain the applications at optimum service levels. Having a project portfolio which properly reflects the user’s business needs and DSS’ workload is crucial. Therefore, there is a need for IT consulting resources for the expanding responsibilities at DSS.
Tasks & Duties
- Performing IT project management duties and activities for assigned IT projects, which include project scheduling, risk management, resource allocation, and quality assurance and ensuring their timely execution.
- Operationalizing IT solution needs expressed by CFWB business stakeholders via requirements gathering and thorough documentation processes.
- Representing CFWB to key stakeholders, including executive leadership, agency work units, and external agencies during business discovery and/or technical solutions meeting.
- Planning, managing, and leading regularly recurring technical solutioning meetings and conference calls with various technical teams and resources.
- Tracking and maintaining deliverables schedule for all accountable parties.
- Assisting in setting new IT system policies and strategy for business end users.
- Managing, prioritizing, and resolving IT project requests in a timely manner and escalating issues appropriately.
- Providing input and support on IT request submission and review processes, service delivery, resource utilization, and administrative matters affecting the IT project request queue.
- Contributing to and directing tasks that directly relate to the IT project queue.
- Managing and coordinating cross-agency activities and relationships as they relate to the PMO.
- Facilitating weekly IT project meetings to ensure that cross-project and high priority issues/risks are surfaced and mitigated, to ensure on time execution of deliverables.
- Evaluating already or soon-to-be developed solutions and determining their utility on new project efforts to create efficiencies.
- Ensuring that project and program statuses are up-to-date and tracked via project management tools.
- Facilitating internal communication on deadlines and status of deliverables.
- Assisting in implementation, communication, and operationalization supports activities required for implementation of new IT procedures, policies, and tools.
- Managing resource utilization based on project prioritization and project requirements and determining when additional resources are required and how they will be obtained and managed.
- Managing key business owner relationships and providing exemplary customer service.
- Representing CFWB in IT request solutioning process and end user review meetings.
- Ensuring all IT project requests comply with the DoITT Citywide PMO PMLC and SDLC methodology and processes.
- Elaborating on SDLC and PMO procedures based on industry best practices, PMI recommendations, research and other general experience.
- Executing project adjustments as agency business requirements, scope, and budget demand.
MANDATORY SKILLS/EXPERIENCE
Note: Candidates who do not have the mandatory skills will not be considered
- A minimum of 4 years of experience with the following skill sets:
- Lead IT Project Manager, in overseeing medium/large scale IT projects and solutions, comprising sub-projects and distinct deliverables on a rolling deliverable basis; responsible for developing and stewarding related IT Project Management artifacts.
- Managing IT projects (as well as formal SDLC and business analysis methodologies) for custom 3-tier web applications, as well as proprietary or customized out-of-the-box systems. Experience managing ACCIS projects is highly preferred.
- Knowledge of government IT systems, particularly legacy systems. Experience and knowledge of ACCIS highly preferred.
- Presenting and communicating with executive level management.
- Managing all aspects of a project, including providing overall guidance and direction, overseeing financial management, and seeing tasks through to completion with minimal guidance.
- Proficiency in reviewing project deliverables for completeness, quality, and compliance with established project standards.
- Demonstrated ability to work well with technical and non-technical resources.
- Ability to take strategic direction from executive management and participate in strategic planning activities throughout the lifetime of the project.
- Ability to handle multiple tasks under tight deadlines.
- Strong knowledge of server and application architectures.
- Ability to work in cross-functional teams to provide the best solution
- Strong customer and quality-focus.
- Sound problem resolution, judgment, and decision-making skills.
- Outstanding collaboration and team building skills.
- Strong written and verbal communication skills.
- Excellent analytic, organization, presentation, and facilitation skills
If you are interested in getting more information about this opportunity, please contact Irina Rozenberg
[email protected] at your earliest convenience.
At Ariel Partners, we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions, so when they have their biggest challenges, we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers, our people, and our partners; Courage to take on difficult challenges, accept new ideas, and accept incremental failure; and the constant pursuit of Excellence. Ariel Partners is an Equal Opportunity Employer in accordance with federal, state, and local laws.
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