CASE MANAGER

Make an Impact Every Day to Shape Futures

Case Manager

Norristown, PA
Full-Time
DailyPay Available

Looking for More Than Just a Job?

At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and successful life. We're seeking compassionate, dedicated professionals who are looking for more than a paycheck. We're looking for individuals who want to make a difference, build rewarding careers, and become part of a team committed to helping youth and families succeed. 

As a Case Manager, you'll play a vital role in coordinating care, maintaining treatment plans, and supporting youth through a collaborative, treatment-focused approach. Whether you're beginning your career or bringing previous human services experience, you'll receive the support, training, and opportunities needed to grow while making a meaningful difference every day.

About Resources for Human Development

For more than 50 years, Resources for Human Development has been dedicated to improving lives through high-quality services and support. Our employees play a vital role in helping children, adolescents, and families achieve greater stability, confidence, and success while promoting dignity, respect, and positive outcomes. 

Every day, our team members make a meaningful impact by supporting youth in reaching their goals and building brighter futures.

Our Program

RHD Montgomery County Homeless Services’ Street Outreach team provides support to single adult households actively experiencing homelessness in Montgomery County’s eastern and central regions. The team provides clinical engagement, resource connection, referrals, and person-centered problem solving to stabilize housing situations or find alternative solutions. The team supports individuals in encampments, livening outside, or staying in places unfit for human habitation.

Why Join Our Team?

Competitive Pay & Benefits

• Competitive Compensation
• DailyPay - Access Your Earned Wages Before Payday
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off
• Employee Assistance Program
• Wellness Programs
• Employee Referral Bonuses
• Company-Paid Training

Career Growth & Development

• Collaborative, multidisciplinary team environment
• Ongoing professional development and training opportunities
• Comprehensive onboarding and required certifications
• Hands-on experience in behavioral health and case management
• Continued education and annual training opportunities
• Supportive leadership invested in your success
• Opportunities for career advancement

Meaningful Work That Matters

• Advocate for adolescents and families
• Coordinate services that promote stability and success
• Help youth achieve treatment goals and positive outcomes
• Build meaningful relationships with youth, families, and providers
• Make a lasting impact through compassionate, person-centered care

What You'll Do

As a Case Manager, you will:

• Act as part of a multidisciplinary team designed to provide services from a holistic and Values based perspective.   

• Assist in the development of recovery plans and reviews in collaboration with the program participant, clinical and medical staff and other stakeholders as determined in collaboration with program participant. 

• Develop and maintain relationships with community agencies in order to assist program participants in connecting with all available resources.

• Provide community-based services to program participants focusing on education, connection with resources, community interaction and achievement of recovery plan goals. 

•Complete all assessments and documentation as required by RHD, funder, licensing/ accreditation entities.   Assist with transportation to medical appointments as needed

•Working out in community within the service delivery area of the program. Required to drive program participants to appointments.

• Perform additional duties as assigned

Who We're Looking For

You may be a great fit if you are:

✔ Compassionate
✔ Organized
✔ Dependable
✔ Strong Communicator
✔ Team-Oriented
✔ Detail-Oriented
✔ Critical Thinker
✔ Professional
✔ Passionate About Helping Youth and Families

Qualifications

Required

• Bachelor's Degree in Human Services or related field is preferred and/or equivalent experience. 
• Two years' general work experience providing support to individuals in behavioral health, Addiction Recovery or IDD services 
• Intermediate computer skills
• Valid Driver's License

Preferred

• One year Case Management experience 

Job Competencies

• Effective Communication: Ability to clearly and respectfully communicate with residents, families, staff, and external agencies. Demonstrates active listening and ensures transparency in all interactions. 
•  Ethical Practice: Upholds confidentiality, integrity, and ethical standards in all interactions and decisions, ensuring the rights and dignity of residents are prioritized. 
•  Leadership and Accountability: Provides clear direction to staff, models positive behaviors, and takes responsibility for the success of the residential program. Holds self and team members accountable for meeting expectations and standards. 
•  Collaboration: Works collaboratively with other professionals, families, and community partners to ensure quality care and services are provided to residents. 
•  Cultural Humility: Demonstrates respect for and understanding of the diverse backgrounds, needs, and perspectives of residents, staff, and families, fostering an inclusive and supportive environment.
• Problem Solving and Conflict Resolution: Approaches challenges with a solution-focused mindset, resolving issues in a fair and timely manner, while maintaining professionalism and promoting a positive atmosphere. 
•  Adherence to Policies and Procedures: Ensures compliance with all regulatory and organizational standards, maintaining a safe, respectful, and efficient   residential environment. 
•  Well-organized and detail orientated 
•  Excellent Customer service skills (both internal and external)   
•  Strong interpersonal and communication skills 
•  Leadership and management skills 
•  Resident relations and retention 
•  Knowledge and understanding of state and federal regulations regarding group home/ residential care 
•  Behavioral issue management and crisis intervention skills 
•  Compliance with regulatory standards  
•  Proficiency in direct supervision, developmental disabilities care and medication administration 
•  Life saving measures (CPR) and first aid certifications 
•  Budget management 
•  Previous supervisor/management experience in group home/residential setting 
• Medical terminology knowledge   
• Demonstrates a strong working knowledge of the appropriate regulations, Apis values and program policies and procedures.   
• Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.    
• Subject to employment screenings, including FBI clearance, if applicable.

Schedule

• Full-Time
• Monday/Wednesday/Friday 9:00am-5:00pm; Tuesday/Thursday 12:00pm-8:00pm

Physical Requirements (If Applicable)

• Ability to lift up to 25 pounds
• Ability to stand, walk, bend, and assist youth as needed
• Ability to perform essential job functions with or without reasonable accommodation

Apply Today

Some jobs coordinate services.

Some jobs build careers.

This job changes lives.

If you're looking for meaningful work where your compassion, dedication, and commitment help young people achieve brighter futures, we encourage you to apply today.

Join our team and make an impact every day to shape futures.

About Our Organization

Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc. 

Equal Opportunity Employer

Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, childbirth, veteran status, or any other status protected by law. This policy of nondiscrimination and equal employment opportunity extends to every phase and aspect of hiring and employment.