Field Client Success Coordinator

Job DetailsJob Location: SLO, CA - San Luis Obispo, CA 93401Salary Range: $22.00 - $26.00 HourlyJob Shift: DayLooking to build your career in a fast-paced, hands-on environment? Our print and promotional products company is seeking a highly organized Field Client Success Coordinator to support daily operations and help our internal teams succeed. With 3–5 years of office experience, the ideal candidate is detail-oriented, tech-savvy, and excited to learn the industry while managing multiple priorities.

This is an on-site position, full-time, Monday-Friday.

Key Responsibilities

Provide administrative support to management and staff.
Perform data entry into various company and customer platforms and ensure accuracy.
Track and monitor most active jobs/projects from start to completion.
Gather and organize supporting documentation required for invoicing and project closeout.
Assist in vendor clarification, and live job questions and invoicing.
Maintain electronic and physical filing systems.

Qualifications
3–5 years of administrative, retail, or account management experience.
Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), a plus if you have basic Art Skills in Illustrator.
Strong organizational, time-management and follow-up skills.
Strong attention to detail and accuracy with sense of ownership and accountability.
Ability to prioritize multiple tasks and meet deadlines.
Able to identify missing information and proactively follow up with team members.
Comfortable working in a fast-paced environment with changing priorities.
Professional written and verbal communication skills.

Desired Traits

Self-starter with a proactive approach.
Dependable and reliable attendance.
Comfortable following up with team members to obtain needed information.
Strong problem-solving abilities.
Team-oriented and willing to assist and offer help.
Positive attitude and professional demeanor.
Experience in the print industry a plus.

Experience

Administrative or Retail/Customer Service: 3 years (Required)
Microsoft Excel: 1 year (Required)
Adobe Illustrator: 1 year (Preferred)

Work Location: In person