GSMR Hot Chocolate Worker

Job Details: Level: Entry, Job Location: Great Smoky Mountains Railroad Scenic Railroads - BRYSON CITY, NC, Position Type: Seasonal, Salary Range: $14.00 - $16.00Hourly, Division/Department: Food and Beverage

Job Title: Hot Chocolate Worker

Reports To: Food and Beverage Manager and Hot Chocolate Supervisor

Type of position: Non-Exempt / Hourly

Employee Classification: Seasonal or Temporary (hired after November 3rd)

Location: Bryson City, NC

Compensation: $14-16 hourly

Job Summary: Work in a team to prepare, mix, and deliver hot chocolate to the Polar Express train before departure.

Essential Duties and Responsibilities

Prepare Cambro’s for hot chocolate service.
Load cases of mugs and tumblers for distribution.
Use dishwasher when needed.
Fill vending machines as requested.
Mix hot chocolate powder while following all sanitation policies.
Deliver finished hot chocolate Cambro’s, cases of mugs, and tumblers to the appropriate train car for attendants to distribute.
Adhere to and maintain company service standards, procedures, and policies.
Complete daily cleaning and organization checklists.
Maintain and exceed Health Department Regulations.
Other duties as requested.

Work Environment

Work in all weather during both daylight and dark hours.
Works with emulsifier, utility knife, dishwasher, broom, and mop.
Varied schedule throughout the polar season as dictated by train schedule and departmental need.
Proper PPE available.
Must dress in Chef Coat and Hat when passenger facing as part of the performance.

Qualifications: Education, Skill and Work Experience Requirements:

Ability to communicate effectively in both written and spoken English.
Ability to be on your feet for up to 12 hours.
Ability to lift 50 lbs. to waist or overhead.
Good balance/equilibrium: walk on graveled, uneven and/or sloped surfaces that may be wet/slippery.
Must possess organizational skills with ability to multi-task while prioritizing workload with practical, flexible and innovative approach to work.
Ability to communicate successfully with a variety of personalities and function effectively as a member of a team.
Must be able to pass pre-employment background check and WorkSteps physical evaluation.
Valid Driver License, preferred.