Growth Support Specialist, Mid-Market NA

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT's Growth team is our outbound sales development organization dedicated to finding and starting conversations with companies we want to win across North America, EMEA, and APAC. The Growth Support Specialist for Mid-Market Growth is the backbone of our North America Mid-Market team, keeping our Sales Development Representatives organized, efficient, and focused on what they do best—selling. This role is an excellent opportunity to join the Growth team and develop your career, as specialists who prove themselves are the first people we consider when SDR roles open.

What You'll Do

• Clean and maintain contact and account data in Salesforce and prospecting tools by identifying and correcting errors, removing duplicates, updating missing fields, and validating prospect lists before they reach SDRs
• Build, update, and maintain outreach sequences in our sales engagement platform according to specifications, and keep team tools, rosters, trackers, and spreadsheets organized and current
• Generate weekly activity, meeting, and pipeline reports for team leaders, and create polished presentations, one-pagers, and team resources in PowerPoint or Google Slides
• Provide administrative and coordination support including scheduling meetings and trainings, taking notes and tracking follow-ups, onboarding new SDRs with accounts and tools, and supporting team events, contests, and recognition initiatives
• Make cold calls when needed for campaigns, blitzes, and list validation activities
• Support the team with additional tasks as needed to enable leaders to focus on coaching and development

What We're Looking For

• Extremely organized with the ability to manage multiple priorities without dropping details
• Hungry, hardworking, and willing to outwork others to earn your next opportunity
• Coachable mindset with a commitment to seeking and acting on feedback quickly
• Detail-oriented professional who takes pride in accuracy and quality work
• Flexible and adaptable, comfortable with varied daily tasks and changing priorities
• Bachelor's degree (or graduating within the next six months) or equivalent professional experience
• Strong proficiency with Excel or Google Sheets and comfort with PowerPoint or Google Slides
• Nice to have: exposure to Salesforce or another CRM, or prior internship/part-time experience in sales, recruiting, customer service, or a fast-paced environment

Location

The US national base salary range for this position is from

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!