Crew Travel Coordinator

Location
Sandy, UT
Workplace
On-site
Employment
Full-time

About this role

Crew Travel Coordinator 
 
American Cruise Lines, the largest cruise line operator in the United States, is seeking a highly organized and proactive Travel Coordinator to join team. This critical role manages comprehensive national travel logistics for our expanding fleet of shipboard staff, including flights, hotels, ground transportation, and more. If you thrive in a fast-paced, dynamic environment and have a passion for travel coordination and logistics, this is an excellent opportunity to join a growing company and make a significant impact.
 
Our company’s values are Optimism, Commitment, Patriotism, and Merit. We live these values every day and we look for people who share them as we Share America’s Story on the Finest American Ships.
 
Responsibilities:
  • Coordinate seamless travel arrangements for employees traveling to and from ships nationwide, including flights, hotel accommodations, and ground transportation.
  • Manage day-to-day travel logistics: booking, confirming reservations, issuing tickets, and providing detailed itineraries to travelers.
  • Communicate clearly and effectively with staff to address travel needs and resolve any issues promptly.
  • Utilize critical thinking to troubleshoot unexpected travel disruptions, delays, and emergencies, ensuring minimal impact on schedules.
  • Collaborate with internal teams to optimize travel plans and maintain up-to-date 
Qualifications:
  • Bachelor’s degree or equivalent professional experience.
  • Proven experience in travel coordination, including booking flights, hotels, and ground transportation.
  • Proficiency with Global Distribution Systems (GDS), preferably Sabre, including flight booking, ticketing, schedule changes, voids, and exchanges.
  • Strong internet research skills and familiarity with online travel booking platforms.
  • Exceptional organizational and communication skills, with the ability to work independently and solve problems efficiently.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Work Environment & Schedule:
  • Full-time, onsite position based in Sandy, Utah.
  • 40 hours per week, including a split weekend shift (one weekend day every other week).
  • Must be able to commute to the Sandy, UT office.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
 
Applicant Acknowledgment
By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position.
 
Equal Opportunity Employer
American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎
 
*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.

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