About this role
A BRIEF OVERVIEW
Provides advanced operational support for network infrastructure and internal desktop systems software and hardware. Responsible for troubleshooting and providing solutions.
YOUR DAY TO DAY
•Provides advanced technical support to internal and external customers; installs, configures, troubleshoots, monitors, and maintains customers' desktop software and hardware.
•Maintains passwords, data integrity, and system security for the desktop environment.
•Provides advanced technical support and guidance through support, training, and publication of documentation; seeks hardware repair through outside vendors.
•Performs other duties as assigned by management.
WHAT YOU BRING TO THE TABLE
•Bachelor’s Degree in IT or a similar field. Minimum 1 year of experience as IT Support Technician.
•Experience troubleshooting Networking issues and knowledge of Active Directory, GPOs, DHCP, DNS, SCCM. MS Office proficiency required.
•Results-driven. Strong organization, project planning, and time management skills. Capable to work under pressure and in a fast-paced environment.
•Full schedule availability, including weekends. Advanced English level (B2+).
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?