Athletics Support Staff

Location
Pembroke
Workplace
On-site

About this role

Athletics Support Staff



Reports To: Interim
Manager, Pembroke Operations



Mission: To create an environment that inspires a passion for student success.

Desired Results of the Position:

  • Contributes to the Algonquin Students’ Association (SA) strategic vision of creating a prideful and spirited campus while upholding the professional image of the SA and respecting the impact Athletics and Recreation has on the Algonquin College community.

Nature and Scope:

  • The Athletics Support Staff will assist in the delivery of well-rounded athletic and recreation activities that will create enjoyment and engagement for the Algonquin student body and community. Upholding the professional image of The Students’ Association.



Job Duties:

  • Monitor the Gymnasium and Climbing Wall to ensure a safe and welcoming environment
  • Change climbing holds and routes regularly
  • Check the proper completion of waivers before allowing each user on the climbing wall
  • Engage with students, share athletics information, and promote upcoming activities
  • Collaborate with the Operations Assistant to prioritize tasks
  • Set up, rearrange, and dismantle equipment as required
  • Serve as an on-site contact during external rentals, answering questions, reporting concerns, and promoting a welcoming atmosphere
  • Maintain a high standard of customer service and engagement throughout all related facilities
  • Assist with inventory management and the exchange of athletics equipment
  • Follow closing procedures in athletic facilities, including clean-up, reporting issues, and equipment malfunctions
  • Uphold and promote all health and safety protocols as required by the Students’ Association and the Occupational Health and Safety Act of Ontario
  • Assist in maintaining the Gymnasium and Fitness Zone facilities, ensuring it remains clean, organized, and safe
  • Additional support for general facility operations may be assigned as needed.

Core Competencies:

  • Highly motivated
  • Excellent customer service skills and strong interpersonal skills
  • Ability to work in a team environment
  • Well organized
  • Flexible and cooperative
  • Responsible, punctual, and reliable
  • Attentive to the diverse and inclusive student culture



Qualifications:

  • Must be able to work a flexible work week, including some evenings and weekends.
  • Ability to lift equipment up to 50lbs.
  • Experience working in athletics, rock climbing, or customer service is seen as an asset.
  • Must be enrolled and maintain status as an Algonquin College Student for the 2026/2027 school year.

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