Senior Manager, Fuel Operations

Company

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Senior Manager, Fuel leads the Alaska Airlines (AS), Hawaiian Airlines (HA), and Horizon Airlines (QX) Fuel Operations function and provides enterprise leadership for safe, reliable, compliant, resilient, and cost-effective fueling across the network. This people leader sets the operating strategy, governance model, organizational priorities, resource plans, and performance expectations that translate the AAG Fuel Strategy into measurable business and operational results. The role leads Fuel Operations Managers and other assigned professionals, with accountability for enterprise fuel standards, supplier and consortium governance, operational resilience, fuel quality and compliance, infrastructure readiness, and fuel-related risk management. The Senior Manager, Fuel serves as the company’s senior operational fuel leader, advising executives, directing response to material fuel events, and representing Alaska Air Group in strategic supplier relationships, airport fuel consortiums, and industry organizations.

Key Duties

• Sets the enterprise fuel operations strategy and multi-year execution roadmap, aligning priorities, organizational capability, investments, governance, and performance measures with the AS, HA, QX Fuel Strategy and company objectives.
• Leads, develops, and holds accountable Fuel Operations Managers and other assigned team members. Builds leadership capability, strengthens succession pipelines, allocates work and resources, and ensures consistent execution across station portfolios.
• Establishes enterprise decision rights, governance forums, operating rhythms, and escalation thresholds for Fuel Operations. Resolves complex cross-portfolio issues and ensures material risks and decisions are elevated with clear recommendations.
• Owns enterprise fueling standards and the Alaska Air Group fueling SOP, ensuring requirements remain aligned with airline, airport, regulatory, contractual, and industry standards and are consistently implemented across the network.
• Directs enterprise fuel disruption preparedness and response, including scenario planning, escalation protocols, executive communications, mitigation, recovery, and after-action improvements. Serves as the senior escalation point for material supply, quality, facility, and supplier events.
• Owns the enterprise supplier-performance and governance framework, including KPIs, scorecards, analytics, executive reviews, corrective actions, and escalation protocols across safety, reliability, service, compliance, cost, and risk.
• Leads strategic supplier QBRs and executive performance reviews, translating operational and financial information into decisions, investments, corrective actions, commercial tradeoffs, and sustained performance improvement.
• Shapes sourcing, negotiation, and contracting strategy for into-plane, consortium, fuel-facility, and related operational services. Provides senior oversight for major RFPs, commercial evaluations, negotiations, awards, transitions, and contract governance.
• Provides strategic oversight for airport fuel consortiums, fuel-facility governing bodies, and industry organizations. Represents Alaska Air Group in senior leadership roles and influences governance, capital investment, operating, allocation, and policy decisions.
• Partners with Safety, Quality Assurance, Airport Operations, Finance, Legal, Supply Chain Management, Dispatch, Network Operations, Real Estate, and other leaders to manage enterprise risk, audits, operational readiness, infrastructure priorities, and systemic issues.
• Uses operational, supplier, financial, and risk analytics to prioritize resources, guide capital and operating decisions, develop business cases, and improve safety, reliability, resilience, service, and total cost.
• Advises executive leaders on fuel operations performance, emerging risks, supplier strategy, infrastructure needs, business continuity, and recommended decisions.
• Communicates material impacts, options, tradeoffs, accountabilities, and timelines.

Job-Specific Experience, Education & Skills

Required

• 7 years of relevant fuel, airport, aviation, facility, sourcing, or vendor-management experience, including responsibility across multiple locations or suppliers.
• 4 years of leadership experience, with at least some of this experience directly leading people.
• Bachelor's degree in Business Administration, Aviation, Engineering, Supply Chain, or a related field, or two additional years of relevant experience in lieu of the degree.
• Experience leading multi-location operational strategy, governance, standards, and performance improvement.
• Experience overseeing supplier strategy, sourcing, contracts, negotiations, performance, and corrective actions.
• Experience with airport fuel consortium or comparable multi-stakeholder governance, budgets, agreements, and capital decisions.
• Experience leading response to significant fuel supply, quality, facility, or supplier disruptions.
• Strong financial and analytical skills, including KPIs, business cases, investment evaluations, and decision-ready recommendations.
• Ability to travel and respond outside normal business hours.
• High school diploma or equivalent.
• Minimum age of eighteen.
• Must be authorized to work in the U.S.

Preferred

• Experience leading enterprise airline fuel operations or a complex multi-station aviation portfolio.
• Deep knowledge of airline fueling operations, fuel quality, airport fuel facilities, and applicable requirements, including ATA 103.
• Leadership experience with airport fuel consortiums, fuel-facility governing bodies, or industry organizations.
• Experience overseeing major fuel-service agreements, supplier negotiations, or facility operating agreements.
• Experience leading fuel infrastructure, capital planning, facility modernization, or major transitions.
• Experience leading enterprise fuel quality, operational resilience, or business-continuity programs.
• Demonstrated ability to influence senior stakeholders, build high-performing teams, develop talent, and lead change. 

Job-Specific Leadership Expectations

• Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
• Set enterprise direction and translate strategy into clear priorities, governance, resources, measures, and accountable execution.
• Build a high-performing leadership team that independently owns station portfolios while consistently managing and escalating enterprise risk.
• Lead with executive presence, sound judgment, commercial discipline, resilience, and data-driven continuous improvement.

Starting Rate

Salary Range

Salary Details

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note: We don’t typically hire at the top of the range.

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air with high priority status 
• Select number of confirmed travel credits provided annually 
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k match program
• Annual bonus plans
• Generous holiday and paid time off 

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Regulatory Information

Equal Employment Opportunity Policy Statement  It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; 

(2) Ensure that employment decisions are based only on valid job requirements; and 

(3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 

Apply by 7:00 PM Pacific Time on

FLSA Status

Employment Type

Regular/Temporary

Requisition Type

Location

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