Lead, Technology and Innovation

• Provide overall leadership for the Technology and Innovation department, ensuring all units work together to support the company's business objectives.
  
• Oversee Software Development, IT & Infrastructure, and IT Support, ensuring efficient service delivery and reliable technology operations.
  
• Lead software development from planning to deployment, providing technical guidance and applying strong knowledge of full-stack development.
  
• Provide technical direction on system design, architecture, and code reviews, ensuring that applications are secure, scalable, and reliable.
  
• Work with management and other departments to understand business challenges, identify gaps and recommend practical technology solutions.
  
• Lead business analysis activities, ensuring business requirements are properly understood, documented and translated into technical solutions.
  
• Identify opportunities to use technology and innovation to improve business processes, reduce costs, increase productivity and enhance customer experience.
  
• Evaluate new technologies, tools, vendors and partnerships, recommending solutions based on their business value, cost and long-term benefits.
  
• Manage departmental projects, budgets, resources and team performance, ensuring timely delivery and measurable business value.
  
• Build and develop a strong technology team through effective leadership, mentoring and performance
  

Requirements

• Minimum BSc in Computer Science, Software Engineering, Information Technology or a related field. A
  postgraduate qualification or relevant professional certification will be an added advantage.
• Minimum of 8-10 years' experience in software development, with strong full-stack expertise and at least 4 years in technology leadership, overseeing Software Development and IT Infrastructure.
  
• Strong understanding of business operations, with the ability to identify business challenges and translate them into practical technology solutions that improve business performance, customer experience, revenue, and operational efficiency.
  
• Strong analytical, problem-solving, innovation, and decision-making skills, with the ability to manage multiple projects, set priorities, and ensure timely delivery with a proven track record.
  
• Excellent leadership, people management, communication and stakeholder management skills, with the ability to guide cross-functional teams and explain technical concepts to non-technical stakeholders.
  
• Experience leading multiple technology functions and teams, particularly Software Development, IT Infrastructure and Business Analysis, including managing projects, budgets, vendors and third-party service providers.
  
• Proven experience building, improving, and scaling technology products and platforms across diverse business sectors.
  
• Ability to develop business cases, assess technology investments, and evaluate the commercial value of new technology initiatives.
  
• Good knowledge of business intelligence, data-driven decision-making, and performance reporting, with a track record of introducing innovative technology solutions that deliver measurable business benefits.