IT Officer
About this role
- Install, configure, and maintain computer hardware, software, printers, and peripheral devices
- Troubleshoot and resolve hardware, software, network, and application issues promptly.
- Provide first-level support for the bank's Core Banking System.
- Implement and enforce IT security policies and procedures.
- Manage user accounts, email configurations, and access permissions.
- Perform routine data backups and disaster recovery testing.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.
- Minimum of 2–4 years of IT support experience, preferably within the banking or financial services sector.
- Experience supporting banking applications and IT infrastructure
- Good understanding of CBN IT guidelines, cybersecurity practices, and regulatory compliance within the financial sector.
- Strong analytical and problem-solving skills.
Company at a glance
Alan & Grant, is a firm of consultants creating innovative HR & Enterprise Solutions. We focus on enabling performance improvements around our clients’ people, product and project concerns.
We work with different organizations to conceptualize, build and deploy bespoke solutions aimed at improving overall performance and align workforce to long-term corporate objectives ensuring sustained growth and profitability in the process.
Our core competences are in
HR Advisory Services
Organizational Development (structure, policies, systems audit and development), Outsourcing Management (including people, function and process areas), Employee/HR Analytics, Employee Performance Management Systems, Salary survey and payroll management, Job Evaluation & Design,
Human Capacity Development
Gap Analysis, Competency Assessment & Design, Training Plan Design & Management, Facilitation, Curriculum & Content Development, Graduate Trainee Induction, Learning Academy Design & Development.
Talent Acquisition
Workforce Planning, Talent Sourcing, Executive Recruitment & Selection, Role Outsourcing, Assessment Centre Design & Management.
Enterprise Solutions
Market Research, Product Performance Review, Strategy Development, Quarterly/Yearly Performance Review, Quality Management Systems (ISO Audit, Assessment and Certification Preparation)
Project & Programme Management
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