SaaS

**Problem** The best product & customer teams stomach some difficult truths to serve their customers today: 1. **Product & customer education demands active effort** from product and engineering experts with limited time 2. **Teams need to understand too much** source code, support, communication threads & product specs to properly guide customers 3. **High-quality docs require 100% validation** to test code snippets, external links, accessibility guidelines, take screenshots, and other references. Traditional Gen AI falls short. 4. **Helping customers supersedes keeping docs up to date** The result? **Documentation debt** - where your product and technical docs & implementation plans go increasingly out of sync. We felt this pain thousands of times previously, when we helped Fortune 500 customers integrate with 100s of enterprise software platforms that were poorly documented. We saw how **documentation debt** could escalate customer support issues and lead to customers not adopting and championing the platform. We also saw how paying down documentation debt could amplify each team’s impact, inspire customer love, and help nurture a community of strongly activated champions. **Solution** Quantstruct connects to your docs platform, GitHub, and Slack to continuously update your docs 1. When a **PR** occurs, Quantstruct works behind the scenes and notifies you about a companion docs update 2. Each type of doc update can be configured with tools and agents to * _Check WCAG accessibility guidelines_ * _Check broken links_ * _Take screenshots and videos_ * _Generate system architecture diagrams_ * _Validate code blocks_ * _and much, much more._ 3. You can manually edit the doc or provide high-level instructions, and Quantstruct updates and publishes the necessary sections without work 4. Quantstruct’s platform will take care of the hard bits of coordinating multiple agents, self-evaluating and improving performance, following your specific review & publishing workflows **The ask** Sign up for [Quantstruct](https://quantstruct.com), and install our GitHub and Slack apps to get started! You can also reach out to [[email protected]](mailto:[email protected]) to guide you through the onboarding process. **The team** **Sarthak** has worked at growth-stage companies like Moveworks as a Kleiner Perkins product fellow, where he built an agent developer platform from 0 to $2+ million. **Newman** has built search infrastructure at Moveworks and Replit (YC W18), where he managed mission-critical platforms powering Gen AI experiences for Fortune 100 companies. Both are published researchers and patent holders from **Georgia Tech CS** and **Berkeley EECS,** respectively. We’ve spent our careers building for developers at enterprise software companies and deeply empathize with the pressures that support, customer success, product, and GTM teams face to build world-class developer products and ecosystems.