
AI · Berlin, BE
Parloa
Parloa is a leading global AI company delivering AI-powered customer-service solutions for global brands, with offices in Berlin, Munich, and New York.
- Locations
- Germany+2
- Also Berlin, London
- Team size
- 201-500
- Founded 2018
- Total raised
- $536M
- Series D · last round Jan '26
- Visa
- Visa sponsorship
- 1 of 4 roles
- Open roles
- 4
Open positions · 4
About Parloa
Parloa is a leading global AI company with a mission to make every customer interaction as easy as talking to a friend. Founded in 2018 by Malte Kosub and Stefan Ostwald, Parloa helps global brands connect with their customers through AI-powered solutions that amplify the customer service experience. The company maintains offices in Berlin, Munich, and New York, underscoring its international presence. Global brands trust Parloa to enhance customer interactions and deliver seamless support.
Culture & values
Parloa's mission to make every customer interaction feel like talking to a friend signals a customer-centric, approachable culture.
The company prioritizes safety and reliability in generative AI, reflecting a culture of responsibility and trust.
Parloa describes a hybrid collaboration model where personal AI agents engage with customers alongside AI-assisted human agents, demonstrating cross-human–AI teamwork.
The organization emphasizes that customers should feel heard and aims to deliver exceptional experiences that increase satisfaction and loyalty.
Parloa has offices in Berlin, Munich, and New York, indicating a multinational presence and exposure to diverse regional perspectives.
Funding
$536Mtotal raised
- Jan 2026 · Series D$350M
- May 2025 · Series C$120M
- Apr 2024 · Series B$66M
Company at a glance
The team at Parloa
201-500 peopleSee everyone on LinkedIn
Location
Life at Parloa
Frequently asked questions
Of 4 open roles, Parloa has 2 hybrid, 2 on-site positions.
Parloa is based in Berlin, BE.
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