incident.io

Total raised$34.0M
StageSeries B
Hiring pace11 roles / 90d
Founded2021
Team size51-200
HQSan Francisco, California

About incident.io

incident.io is an all-in-one platform that simplifies incident management for engineering teams, integrating on-call scheduling, incident response, and status pages, and is powered by AI and automation. It offers quick setup and an intuitive design to help teams respond from day one through a consistent, customizable incident management process. The platform serves more than 10,000 responders at over 600 companies, including Netflix, Etsy, monday.com, Intercom, and Skyscanner, and has expanded from its London origins into the US, with a $34M Series A led by Index Ventures and Point Nine. Founded in 2019 by Stephen, Chris, and Pete, incident.io began in an old London fire station with a small, scrappy team and has since grown to more than 60 employees across the US and London, demonstrating clear product-market-fit and notable customers such as Etsy, monday.com, and Ramp.

Open positions · 11

Location

Culture & values

Founded in an old London fire station by a small, scrappy team of five, signaling a startup, hands-on culture from the start.

The team is now spread across the US and London, indicating a distributed remote/hybrid work culture.

The team is described as hungry and eager to make an impact, signaling a growth mindset.

There is a commitment to delivering little bits of delight every step of the way, indicating value placed on positive user experiences.

There is a sense of making a meaningful difference in how teams manage incidents, reflecting purpose-driven values.

Life at incident.io

Frequently asked questions

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