Flip
Backed byNext Coast Ventures
About Flip
Flip is a Voice AI vendor that automates millions of phone calls per week for hundreds of brands across eCommerce, retail, healthcare, and transportation. Flip deploys its Voice AI in minutes, not months, and aims to resolve issues without deflection. Flip markets itself as a community-powered platform with the Flip Side branding, and it notes that its reference list is as long as its customer list, underscoring broad adoption. The company also emphasizes its people, saying the team is the best thing it's built and is continually growing.
Company at a glance
Location
About the Team
Team Distribution
- Sales34%
- Engineering31%
- Operations15%
- Product10%
- No Information3%
Where the Team Studied
- 1.University of California, Davis
- 2.Cornell University
- 3.University of California, Berkeley
- 4.University of Michigan
- 5.New York University
Team Worked At
- Kensho Technologies
- Twilio Segment
- Salesforce
- Goldman Sachs
- Morgan Stanley
Team Composition
53 people- Engineering1 senior11
- Customer Success and Support5
- Marketing1 senior5
- Information Technology1 senior4
- Product Management4
- Business Development1 senior3
- Human Resources3
- Operations3 senior3
Culture & values
Flip is described as a community powered platform where creativity thrives and trust fuels every interaction.
The platform rewards users for participation, enabling creation, connection, and earning within the community, regardless of follower count.
Flip positions itself as community-first, prioritizing trust and connection to create a space where shoppers, creators, and brands all win.
The culture centers on authenticity, with real reviews and real people providing content.
The team describes itself as the best thing they’ve built, and notes they’re always growing, signaling a growth mindset.
Flip frames itself as more than shopping—it's a new way to connect, share, and shop, emphasizing connection and collaboration.
Funding History
Life at Flip
Frequently asked questions
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