Toronto, Ontario, Canada · On-site
$19/hr–$21/hr
Are you looking for a fun and challenging career with room for growth and advancement? Do you have a passion for helping people and providing great customer service? Are you looking to be part of a dynamic team? If you a…
Skills: Customer Service, Sales, Facility Operations, Client Relationship Management, Closing Sales
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The Client Experience Manager is responsible for maintaining high customer service standards by renting storage units and selling merchandise. Additionally, they oversee daily facility operations, including cleaning, locker checks, and vehicle maintenance.
Candidates should possess strong sales skills and the confidence to ascertain customer needs and close sales. A passion for helping people and a commitment to providing exceptional service are essential.
Are you looking for a fun and challenging career with room for growth and advancement?
Do you have a passion for helping people and providing great customer service?
Are you looking to be part of a dynamic team?
If you answered YES to all three of these questions, then we want to talk to you!
XYZ Storage is Canada’s premier self-storage provider and has been recognized as one of the Best Workplaces™ in Canada for 2026.
We are seeking a Client Experience Manager (CEM) to join our growing and expanding team.
Compensation:
$19.50 - $21.50/ hour
Great Quarterly Bonus up to $2,100 a year
RRSP Program with Matching up to $500 a year
The Extra Perks:
Free Lunch
Benefits Program
Paid Courses
Paid Personal Days
Milestone Appreciation Awards and Gifts
Mentorship
Career Path
Paid Training
Birthday Recognition and Gifts
Our supportive culture:
We are definitely not your typical stuffy corporate team. Rather, we are more like a family, where your career growth is supported and encouraged. We like to have fun while being serious about providing exceptional service to our customers. We’re always dedicated to doing right by them.
We believe in taking care of our employees through generous benefits and advancement opportunities. In turn, we believe that our employees must take care of our customers by going above and beyond what is expected.
Position Overview:
As a Client Experience Manager, you would be responsible for maintaining XYZ Storage's reputation for unparalleled customer service. In addition to assisting customers and renting storage units, you would also help with daily operations, and sales.
There are three primary components to the Client Experience Manager position:
Client Service
Showing customers available storage units
Renting units
Selling merchandise and services.
Facility Operation
Open and close the facility
Keeping all areas clean and presentable.
Performing locker checks
Cleaning the office and kitchen
Ensuring trucks are well maintained, cleaned and parked in an orderly fashion.
Sales
In this position, Sales skills are needed along with the ability to convey to potential customers why we are the best as they may be shopping around. Our preferred candidates portrays confidence, and are quick to ascertain the needs of our leads, and can quickly sell our features and close the sale.
Apply Today:
If you think this sounds like the career you have been looking for, please send us a cover letter and resume that demonstrates why you are the best choice. Visit www.xyzstorage.comto learn more about our company.
XYZ Storage embraces and promotes diversity, inclusion and acceptance in our workplace. We are proud to be an equal opportunity employer and we select applicants on the basis of their qualifications. We encourage applications from all qualified individuals and will reasonably accommodate individuals with accessibility needs. Candidates requiring accommodation during the recruitment process should let the HR team know once contacted.
life is big. make space.
Formerly known as All Canadian Self Storage, our team has been serving the GTA and Toronto area since 1997. Our indoor heated self storage facilities across Toronto have been loved by our customers. From our drive-through units and rental moving trucks to our quality packing supplies, we make space convenient for our customers. We’ve endeavored to offer the highest quality customer service, professional business practices, and friendly building designs for our storage customers. We offer conveniently priced and cheap self storage solutions that reflect the true value of having your items safely stored away. Our new XYZ Storage brand is a testament to how we have redefined self storage in Canada and to continue to innovate on improvements to the experience. We will continue to believe in storage spaces that are functional, effective, and easy. At the end of the day, your self storage space is personal to you and we will make it as such. Self storage should be a positive experience, helping you get the most out of your own spaces and busy lives. We look forward to continuing to service our communities in downtown Toronto, North York, Scarborough, Brampton, Etobicoke, Mississauga and Vaughan.
Offices: 1 Laird Drive, Toronto, On M4G 3S8, CA · 135 Beechgrove Drive, Scarborough, On M1E 3Z3, CA · 2256 Lakeshore Blvd W., Toronto, On M8V 1A9, CA · 207 Weston Road, Toronto, On M6N 4Z3, CA · 459 Eastern Ave, Toronto, Ontario M4M 1C2, CA
life is big. make space.
Formerly known as All Canadian Self Storage, our team has been serving the GTA and Toronto area since 1997. Our indoor heated self storage facilities across Toronto have been loved by our customers. From our drive-through units and rental moving trucks to our quality packing supplies, we make space convenient for our customers. We’ve endeavored to offer the highest quality customer service, professional business practices, and friendly building designs for our storage customers. We offer conveniently priced and cheap self storage solutions that reflect the true value of having your items safely stored away. Our new XYZ Storage brand is a testament to how we have redefined self storage in Canada and to continue to innovate on improvements to the experience. We will continue to believe in storage spaces that are functional, effective, and easy. At the end of the day, your self storage space is personal to you and we will make it as such. Self storage should be a positive experience, helping you get the most out of your own spaces and busy lives. We look forward to continuing to service our communities in downtown Toronto, North York, Scarborough, Brampton, Etobicoke, Mississauga and Vaughan.
Offices: 1 Laird Drive, Toronto, On M4G 3S8, CA · 135 Beechgrove Drive, Scarborough, On M1E 3Z3, CA · 2256 Lakeshore Blvd W., Toronto, On M8V 1A9, CA · 207 Weston Road, Toronto, On M6N 4Z3, CA · 459 Eastern Ave, Toronto, Ontario M4M 1C2, CA
