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Jobs at WorkSpan (Now Hiring) — 4 open

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Customer Success Manager

Bengaluru, Karnataka, India · On-site

Senior$66M raised

We’re looking for a Customer Success Manager to lead relationships with strategic customers and ensure they achieve value and growth with the WorkSpan platform. You’ll play a key role in shaping the customer experience, …

Skills: Customer Success Management, Strategic Account Management, B2B SaaS, Customer Retention, Stakeholder Engagement

WorkSpan logoWorkSpan

Enterprise Account Executive

Bengaluru, Karnataka, India · On-site

Senior$66M raised

The Role: WorkSpan is looking for an Enterprise Account Executive to join the team which is responsible for SaaS solutions that help enterprise companies manage and scale their partner ecosystems. If you’re excited about…

Skills: B2B SaaS Sales, Outbound Prospecting, Pipeline Management, Consultative Selling, Account Planning

WorkSpan logoWorkSpan

AI Architect

Bengaluru, Karnataka, India · On-site

Senior+$66M raised

Role Overview We are seeking an experienced Principal AI Architect to lead the design and evolution of WorkSpan's AI platform. You will own the end-to-end architecture of our AI systems—from agent orchestration and RAG p…

Skills: Agentic AI, RAG Pipelines, LLM Orchestration, Streaming Inference, Prompt Registry

WorkSpan logoWorkSpan

Senior Solutions Consultant

Bengaluru, Karnataka, India · Remote OK

Senior$66M raised

The Senior Consultant will work closely with the Engagement Principal to implement WorkSpan's Enterprise, Ecosystem, and Hyperscaler solutions for our customers. The role is hands-on in nature, requiring strong techno-fu…

Skills: CRM Implementation, ERP Implementation, B2B SaaS, Data Migration, System Integration Testing

WorkSpan logo

Customer Success Manager

WorkSpan

Bengaluru, Karnataka, India • On-site

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Senior

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  • Full-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

Lead relationships with strategic customers to ensure they achieve value and growth using the WorkSpan platform. Drive product adoption, manage business reviews, and collaborate cross-functionally to influence product direction.

Requirements

Requires over 6 years of experience in Customer Success or strategic account management within B2B SaaS. Must have a proven track record of driving retention and growth for large enterprise customers.

Full job description

We’re looking for a Customer Success Manager to lead relationships with strategic customers and ensure they achieve value and growth with the WorkSpan platform. You’ll play a key role in shaping the customer experience, driving adoption, and expanding business impact across complex partner ecosystems.

Your Responsibilities:

  • Serve as the primary point of contact for a portfolio of high-value customers
  • Lead business reviews, success planning, and stakeholder engagement
  • Drive product adoption and help customers operationalize ecosystem workflows
  • Collaborate cross-functionally to address customer needs and opportunities
  • Identify and pursue upsell opportunities in partnership with Sales
  • Act as the voice of the customer internally, influencing product direction
  • Develop and share best practices, frameworks, and playbooks

Your Qualifications:

  • 6+ years in Customer Success or strategic account management roles in B2B SaaS
  • Proven track record of driving retention, growth, and customer satisfaction
  • Experience working with large enterprise customers and multiple stakeholders
  • Strong communication, presentation, and relationship-building skills
  • Ability to analyze data to guide decisions and demonstrate value
  • Understanding of partner ecosystems, co-selling, or CRM workflows is a plus

Related keywords

WorkSpanB2B SaaSCustomer SuccessStrategic Account ManagementRetentionGrowthEnterprise CustomersPartner EcosystemsCo-sellingCRM WorkflowsBusiness ReviewsSuccess PlanningStakeholder EngagementUpsell

About WorkSpan

LinkedInVisit site

Grow Revenue Faster Co-Selling with Partners

Industry
Software Development
Company size
51-200 employees
Founded
2015
Headquarters
San Bernardino, CA
LinkedIn followers
30,888
Total funding
$66M

WorkSpan is the #1 co-sell management network that empowers companies to turbocharge and scale their co-sell revenue growth. Partnership and Sales teams use WorkSpan’s secure SaaS solution to collaborate with partners on deals, exchange co-sell referrals from inside their CRM, manage shared pipeline, and track performance on a live dashboard. As the industry’s leader in Ecosystem Business Management, we power the top 10 business ecosystems in the technology and communications industry today, managing over $50 billion in joint pipeline, 6x faster speed to market for joint solutions, and 2x partner manager productivity. Customers include Microsoft, Cisco, SAP, VMware, HPE, Accenture, Ericsson, Citrix, Red Hat, and others.

Offices: 473 E Carnegie Dr, Bldg 4, Suite 200, San Bernardino, CA 92408, US

Ecosystem ManagementCo-SellPartner ManagementCo-MarketingCo-InnovationEcosystemsEcosystem Business ManagementCo-FundingCo-SellingPartnerships
View all jobs at WorkSpan

About WorkSpan

LinkedInVisit site

Grow Revenue Faster Co-Selling with Partners

Industry
Software Development
Company size
51-200 employees
Founded
2015
Headquarters
San Bernardino, CA
LinkedIn followers
30,888
Total funding
$66M

WorkSpan is the #1 co-sell management network that empowers companies to turbocharge and scale their co-sell revenue growth. Partnership and Sales teams use WorkSpan’s secure SaaS solution to collaborate with partners on deals, exchange co-sell referrals from inside their CRM, manage shared pipeline, and track performance on a live dashboard. As the industry’s leader in Ecosystem Business Management, we power the top 10 business ecosystems in the technology and communications industry today, managing over $50 billion in joint pipeline, 6x faster speed to market for joint solutions, and 2x partner manager productivity. Customers include Microsoft, Cisco, SAP, VMware, HPE, Accenture, Ericsson, Citrix, Red Hat, and others.

Offices: 473 E Carnegie Dr, Bldg 4, Suite 200, San Bernardino, CA 92408, US

Ecosystem ManagementCo-SellPartner ManagementCo-MarketingCo-InnovationEcosystemsEcosystem Business ManagementCo-FundingCo-SellingPartnerships
View all jobs at WorkSpan

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