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Full-time
Health insurance, Paid time off, Signing bonus, Vision insurance, Dental insurance, Employee discounts
Posted 17h ago
~36 hrs/week
Responsibilities
The Spa Concierge serves as the primary point of contact, welcoming guests and managing their experience from arrival to departure. Responsibilities include scheduling appointments, educating guests on services, and maintaining a luxury spa environment.
Requirements
Candidates should have a passion for outstanding customer service and a professional, team-oriented attitude. Previous experience in hospitality, spa, salon, or retail is preferred, along with flexible availability for weekends and holidays.
Full job description
Benefits:
Health insurance
Paid time off
Signing bonus
Vision insurance
Dental insurance
Employee discounts
Want to work at America's Best Day Spa?
Do you love creating exceptional guest experiences? Are you passionate about hospitality, wellness, and helping others feel their best?
The Woodhouse Day Spa is seeking Full-Time and Part-Time Spa Concierge team members to join our award-winning spa.
✨ $1,000 Sign-On Bonus for team members working 36+ hours per week ✨
Schedule Requirements: Thursday, Saturday, and Sunday
At The Woodhouse, we believe our team members are the heart of every guest experience. We provide a supportive, professional environment where you can grow your career while helping create memorable moments for every guest who walks through our doors.
As a Spa Concierge, you will serve as the first and last impression of our spa, ensuring every guest receives warm, personalized service and an exceptional luxury experience.
What You'll Do
Welcome guests with professionalism, warmth, and genuine hospitality
Provide personalized attention from arrival through departure
Educate guests about The Woodhouse experience, amenities, services, and spa offerings
Guide guests through the spa and ensure a seamless and relaxing visit
Answer incoming calls, schedule appointments, and assist with guest inquiries
Maintain a clean, organized, and inviting spa environment
Anticipate guest needs and create memorable experiences through thoughtful attention to detail
Support daily spa operations and assist leadership in ensuring smooth business flow
Serve as a brand ambassador by upholding The Woodhouse standards of excellence
What We're Looking For
Passion for delivering outstanding customer service
Positive, professional, and team-oriented attitude
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Previous hospitality, spa, salon, retail, or customer service experience preferred
Flexible availability, including evenings, weekends, and holidays as needed
Woodhouse Perks & Benefits
Competitive hourly pay
Performance-based incentives
Paid vacation for eligible full-time team members
Employee discounts on services and retail products
Comprehensive paid training through "The Woodhouse Way"
Career growth and advancement opportunities
Work in a beautiful, state-of-the-art luxury spa environment
Supportive team culture focused on excellence and guest satisfaction
At The Woodhouse Day Spa, we are committed to creating a welcoming environment for both our guests and our team members. We celebrate professionalism, passion, and a dedication to exceptional service.
The Woodhouse Day Spa is an Equal Opportunity Employer and maintains a drug-free and smoke-free workplace.