Cranston, Rhode Island, United States · On-site
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Customer Service, Retail Sales, Clienteling, Space Planning
Coral Gables, Florida, United States · On-site
About the Role Support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropria…
Skills: Visual Merchandising, Styling, Decorating, Store Supervision, Leadership
Coral Gables, Florida, United States · On-site
About the Role Support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropria…
Skills: Visual Merchandising, Styling, Decorating, Store Supervision, Leadership
New York, New York, United States · Hybrid
$130k–$150k/yr
About the Team At WSI we pride ourselves as a digital first company, focusing on DTC as a growth engine and the primary way we connect with, inspire, and convert our customers. It is an incredibly exciting time for West …
Skills: Site Merchandising, eCommerce Strategy, People Management, Data Analysis, Customer Journey Optimization
New York, New York, United States · Hybrid
$60k–$70k/yr
About the Team You’ll be part of the Global Buying team, responsible for supporting seasonal assortments and business strategies. Our team helps ensure that every global customer experiences the best of the brand through…
Skills: Retail Buying, Merchandising, Inventory Management, Financial Planning, Market Analysis
Phoenix, Arizona, United States · On-site
Our Company Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home,…
Skills: Home Styling, Interior Design, Customer Service, Visual Merchandising, Retail Sales
Hackensack, New Jersey, United States · On-site
$17/hr–$22/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Clienteling, Customer Service, Retail Sales, Space Planning
Oak Brook, Illinois, United States · On-site
$22/hr–$25/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Leadership, Customer Service, Sales Generation, Staff Coaching, Time Management
Spokane, Washington, United States · On-site
$81k–$95k/yr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Staff Management, Sales Leadership, Payroll Management, Visual Merchandising, Inventory Management
San Francisco, California, United States · Hybrid
$75k–$85k/yr
About the Team The Inventory Management team is responsible for maintaining inventory levels across the fleet and in the distribution center. They handle all sales and margin forecasting and use that information to proje…
Skills: Inventory Planning, Sales Forecasting, Margin Optimization, Open-to-Buy Forecasting, Financial Analysis
San Francisco, California, United States · Remote OK
$110k–$130k/yr
Overview of the Team The Williams-Sonoma, Inc. Business to Business team is responsible for driving significant growth across the B2B channel. The team partners with clients in hospitality, commercial, residential, and o…
Skills: B2B Sales, Business Development, Account Management, Pipeline Management, Salesforce
Leawood, Kansas, United States · On-site
About the Role Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You’re excited a…
Skills: Inventory Management, Customer Service, Stocking, Shipment Processing, Time Management
Barrington, Illinois, United States · On-site
$16/hr–$17/hr
About the Role Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You’re excited a…
Skills: Inventory Management, Customer Service, Stocking, Shipment Processing, Time Management
Shrewsbury, New Jersey, United States · On-site
$17/hr–$20/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Clienteling, Customer Service, Retail Sales, Space Planning
Shrewsbury, New Jersey, United States · On-site
$17/hr–$19/hr
You’re excited about this opportunity because you will... Exemplify the highest level of customer service standards to internal and external customers Assist management in planning for receipt of shipments to determine c…
Skills: Inventory Management, Customer Service, Shipment Processing, Stockroom Organization, Time Management
Leawood, Kansas, United States · On-site
About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-pa…
Skills: Customer Service, Selling Techniques, Product Knowledge, POS Operation, Visual Merchandising
Merrifield, Virginia, United States · On-site
$17/hr–$19/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Clienteling, Customer Service, Retail Sales, Space Planning
Summit, New Jersey, United States · On-site
$16/hr–$17/hr
About the Role Support management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropria…
Skills: Visual Merchandising, Styling, Decorating, Store Supervision, Leadership
Montvale, New Jersey, United States · On-site
$17/hr–$20/hr
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the q…
Skills: Interior Design, Clienteling, Customer Service, Retail Sales, Space Planning
Toronto, Ontario, Canada · On-site
About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-pa…
Skills: Customer Service, Selling Techniques, Product Knowledge, Retail Sales
Cranston, Rhode Island, United States • On-site
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Provide one-on-one design consultations in-store and in-home to create personalized living space plans for clients. Manage the end-to-end sales process, including product demonstrations and completing transactions at the cash wrap.
Requires 1-2 years of customer service and retail sales experience with a preference for specialty retail and design elements. Must be able to lift up to 75 lbs and have flexible availability, including weekends.
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About the Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist role
You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
· Utilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store sales
· Perform productive in-home consultations including the ability to accurately measure and assess the client's living space
· Create and present design plans based on client's needs, style, preferences and living space
· Maintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goals
· Utilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
· Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment
· Strong communication, clienteling and customer follow-up skills
· Ability to complete and coordinate complex large orders within a variety of sales channels
· Experience in working with the elements of design preferred
· Proven ability to prioritize and handle multiple tasks simultaneously
· 1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical Requirements
· Must be able to be mobile on the sales floor for extended periods of time
· Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
· Full time associates are expected to have open availability to meet the needs of the business.
· Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).
Benefits Just for You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
· A generous discount on all Williams-Sonoma, Inc. brands
· A 401(k) plan and other investment opportunities
· A wellness program that supports your physical, financial and emotional health
· Paid vacations and holidays (full-time)
· Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued Learning
· Individual development plans and career pathing conversations
· Annual performance appraisals
· Cross-brand and cross-functional career opportunities
· Online learning opportunities through brand specific resources and WSI University
· Leadership development opportunities
WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark & Graham, GreenRow, and Dormify. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Offices: 3250 Van Ness Avenue, San Francisco, CA 94109, US
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home. Our family of brands includes Williams Sonoma, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, West Elm, Williams-Sonoma Home, Rejuvenation, Mark & Graham, GreenRow, and Dormify. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room, and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
Offices: 3250 Van Ness Avenue, San Francisco, CA 94109, US
