Store Team Lead When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are…
Skills: Leadership, Customer Service, Team Training, Salesmanship, Inventory Management
Store Team Lead When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are…
Skills: Leadership, Customer Service, Team Training, Salesmanship, Inventory Management
Retail Sales Associate As a Retail Sales Associate and Wild Fork team member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have t…
Bensalem Township, Pennsylvania, United States · On-site
Senior
As a Wild Fork Senior Sales Leader, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will le…
Retail Sales Associate As a Retail Sales Associate and Wild Fork team member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have t…
Retail Sales Associate As a Retail Sales Associate and Wild Fork team member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have t…
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As a Wild Fork Sr. Sales Leader, you will play a pivotal role in managing our team of brand ambassadors. Providing guidance, training, and leadership skills to inspire the team to perform at their optimum. You will lead …
Becoming a Team Leader at Wild Fork, you will be supporting the store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance and ensuring the store objectives are met. As second in…
Skills: Store Operations, Team Leadership, Inventory Management, Performance Evaluation, Staff Training
Becoming a Team Leader at Wild Fork, you will be supporting the store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance and ensuring the store objectives are met. As second in…
Skills: Store Operations, Team Leadership, Inventory Management, Performance Evaluation, Employee Training
Becoming a Team Leader at Wild Fork, you will be supporting the store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance and ensuring the store objectives are met. As second in…
Skills: Store Operations, Team Leadership, Inventory Management, Performance Management, Employee Training
Retail Sales Associate As a Retail Sales Associate and Wild Fork team member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have t…
Retail Store Associate As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product…
As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide c…
Retail Store Associate As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product…
Retail Store Associate As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product…
Team Leader When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are met…
As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide c…
Skills: Customer Service, Product Knowledge, Inventory Control, Cash Handling, Order Picking and Packing
Retail Sales Associate As a Retail Sales Associate and Wild Fork team member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have t…
Store Team Lead When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are…
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, 401k Retirement Plan, Higher Education Programs, Vacation Time
Posted 34d ago
~40 hrs/week
Responsibilities
Oversee daily store operations and lead the sales team to ensure store objectives and high customer service standards are met. Support store leadership by training staff, monitoring performance, and managing inventory and KPIs.
Requirements
Requires 2+ years of customer service experience and 1-2 years of leadership experience in retail, grocery, or high-volume environments. Must be able to work a flexible schedule and physically handle up to 50 pounds.
Full job description
Store Team Lead
When becoming aTeam Leaderat Wild Fork,you will be supporting store leadership by overseeing daily operations, delegating tasks, monitoring the team's performance, and ensuring the store objectives are met. As leadership support, you will foster collaboration within the team and bring innovative strategies to increase productivity.
By thinking like customers and acting like owners, you will also provide aPersonal Chefexperience to all guests and train the sales leaders to do the same. We believe in enjoying every step of your journey. If you have thePassionandHungerfor growth, come nourish your career at Wild Fork and be part of our growing family!
Brand Experience –Delivering best in class customer service.
Deliver a Wild ForkPersonal Chefshopping experience to all customers and ensure all team members have the knowledge and confidence to deliver best in class customer service.
Be a truesubject matter expertin all our product categories, have extensive knowledge of all our programs and cascade this down to team members.
Takeownershipand be an example to our Sales Leaders by conducting oneself as a Brand Ambassador, showing passion for our people and customers.
Showdeterminationto handle complaints from customers and partner with Customer Service and QA as outlined in SOPs for customer complaints.
Ensure all employees adhere to the company’s policies and guidelines.
Leading People –Sincerity in training and developing our colleagues.
Conduct on-the-job training for all new joiners to work withdiscipline. Ensure they receive onboarding, on-the-job training, complete online learning, product knowledge training and understand the tools and goals of the company.
Collaborate with the SSL (Store Manager) to ensure all new joiners’ schedules allow for 2 weeks of shadowing and training.
Lead continuous training programs and promote full participation in thesimplestand most efficient ways (including but not limited to: Chew on This, Wild Chef, Product Training, new processes, etc.)
Attend marketing and new product training calls, and work with the SSL to ensure all employees receive detailed information and training on upcoming campaigns, products, events, etc.
Collaborate with SSL to evaluate employee performance and identify training needs.
Withhumility,supervise and motivate Sales Leaders to perform their best.
Operational Excellence –Ownership: Committed to the results and focuses on details.
Assist the SSL in planning and implementing exciting strategies to attract customers with local marketing for the location.
Coordinate daily customer service operations (e.g., sales processes, orders, inventory).
Have a working knowledge of company goals, KPIs and the store’s performance anddeterminationto drive sales results.Track the progress of weekly, monthly, quarterly, and annual objectives.
Availableto serve as the SSL’s support to cover activities in their absence, checking and monitoring sales, KPIs, inventory activities, money handling, marketing campaign updates, pricing, operational tasks etc.
Monitor and maintain store inventory, have working knowledge of on hand and out of stock products to communicate with the team and the customer.
Execute other related duties as assigned.
Qualifications:
High school diploma or equivalentpreferred not required
2+ years of customer service experience in retail, hospitality, or restaurant is required
Minimum 1-2 years of leadership or management experience in a retail, grocery, or high-volume customer service environment
Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs required
Enjoy interacting and engaging with customers and team members.
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, weekends and holidays.
Work with integrity as part of a team towards a shared vision while respecting the opinions of others.
Takes initiative and is able to collaborate with the SSL on the implementation of new ideas.
Systems capabilities preferred:
SAP
Order Management Systems
Microsoft Office
Physical Demands and Work Environment:
Physically able to exert up to 50 pounds of force
Occasional exposure to extreme temperatures – walk-in freezers
Stand/walk for up to 8-10 hours
Frequent movement within the store to access various departments, areas, and products
Benefits & Perks:
Medical, Dental & Vision Insurance
401(k) Retirement Plan
Higher Education Programs
Vacation Time, Paid Holidays & Birthday PTO
Monthly Bonus Potential
WF Unlimited – Free Shipping
Chew On This – One give away product a month
Wild Chef – Allowance per month to shop in our store
Our purpose: Nourishing a Better Life.
Our vision is clear: To be the first option in Meat & Seafood close to you.
Our value proposition: Empowering you to live your best.
Opportunities at Wild Fork Meat & Seafood Market https://shorturl.at/4U2PK
Offices: 8200 NW 41st St, Doral, Florida 33166, US · Chicago, IL, US · Fort Worth, TX, US · Horsham, PA, US · Vernon, CA, US
Meat and PoultryE-CommerceFood and BeverageFood Processing
Our purpose: Nourishing a Better Life.
Our vision is clear: To be the first option in Meat & Seafood close to you.
Our value proposition: Empowering you to live your best.
Opportunities at Wild Fork Meat & Seafood Market https://shorturl.at/4U2PK
Offices: 8200 NW 41st St, Doral, Florida 33166, US · Chicago, IL, US · Fort Worth, TX, US · Horsham, PA, US · Vernon, CA, US
Meat and PoultryE-CommerceFood and BeverageFood Processing