Lima, Ohio, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Leadership, Customer Service, Coaching, Workflow Prioritization, Conflict Resolution
East Alton, Illinois, United States · On-site
$85k–$115k/yr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Laboratory management, Spectrometer operation, Equipment calibration, Lean principles, 5S methodology
Verona, Virginia, United States · On-site
$26/hr–$29/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: CNC machine operation, Blueprint reading, Programming, Tool setup, Troubleshooting
Granite City, Illinois, United States · On-site
$24/hr–$28/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Preventative maintenance, Predictive maintenance, Troubleshooting, Mechanical systems, Electrical systems
Staunton, Virginia, United States · On-site
$33/hr–$38/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Welding Certification, Production Management, Fabrication Processes, Team Leadership, Safety Compliance
Verona, Virginia, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: MIG Welding, TIG Welding, Pipe Welding, Pressure Vessel Welding, Reading Shop Drawings
Delaware, Ohio, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Manufacturing engineering, Mechanical troubleshooting, Electrical troubleshooting, Pneumatic troubleshooting, SolidWorks
Staunton, Virginia, United States · On-site
$31/hr–$45/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: PLC Troubleshooting, Electrical Troubleshooting, Mechanical Maintenance, Hydraulic Systems, Pneumatic Systems
Verona, Virginia, United States · On-site
$28/hr–$38/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: MIG Welding, TIG Welding, Pipe Welding, Pressure Vessel Welding, Reading Shop Drawings
Granite City, Illinois, United States · On-site
$32/hr–$38/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Preventative Maintenance, Predictive Maintenance, Mechanical Troubleshooting, Electrical Systems, Hydraulic Systems
Waterbury, Connecticut, United States · On-site
$30/hr–$32/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio, including power, aut…
Skills: Sendzimir Z-mill Operation, Micrometers, Calipers, Forklift Operation, Crane Operation
Clemmons, North Carolina, United States · On-site
$18/hr–$20/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Industrial Machine Operation, Preventative Maintenance, Troubleshooting, Dimensional Analysis, Micrometer Usage
Buffalo, New York, United States · On-site
$87k–$115k/yr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Production Supervision, Manufacturing Process Management, Employee Relations, Labor Efficiency, Troubleshooting
Buffalo, New York, United States · On-site
$85k–$105k/yr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Mechanical Engineering, Equipment Design, Process Improvement, Preventive Maintenance, Capital Project Management
Buffalo Grove, Illinois, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: CNC Machining, Quality Inspection, Troubleshooting, Overhead Crane Operation, Measurement Math
Louisville, Kentucky, United States · Hybrid
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Full-cycle Recruitment, Sourcing, Candidate Screening, Interviewing, Stakeholder Management
Verona, Virginia, United States · On-site
$28/hr–$32/hr
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Quality Control, Mechanical Print Reading, Calibration, NCR Initiation, Microsoft Excel
Montpelier, Ohio, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Forklift Operation, Housekeeping, Scrap Handling, Equipment Maintenance, Safety Compliance
Duncansville, Pennsylvania, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Customer Service, Order Processing, Quotation Preparation, Cost Estimation, Multitasking
Shelbyville, Kentucky, United States · On-site
Overview Wieland - Creating Value for Generations! Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, auto…
Skills: Copper Refining, Casting Processes, Molten Metal Handling, Forklift Operation, Temperature Control
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The Customer Service Team Lead provides daily leadership, coaching, and workflow prioritization for the customer service team. They also serve as the primary point of escalation for customer issues and act as a liaison between the team and management.
Candidates must have at least two years of advanced customer service experience and proficiency in Microsoft Suite and ERP/MRP systems. A high school diploma is required, while an associate degree or higher is preferred.
Wieland - Creating Value for Generations!
Wieland is a global leader in copper and copper alloy manufacturing, processing, and distribution. We provide a large product and service portfolio including power, automotive, ammunition, coinage, construction materials, refrigeration, electronics and many other industries. To us, metal is more than material.
Wieland’s culture is what makes for a fun and rewarding place to work! As a company, we benefit daily from our employees' knowledge and abilities. With our cultural vision, we place our core values at the heart of everything we do: safety, ambition, optimism, reliability, ownership, diversity, & respect.
Wieland is hiring a Customer Service Team Lead. The Customer Service Team Lead will be responsible for providing day-to-day leadership, coordination, and coaching for the CSR team while continuing to support customer accounts or advanced CSR responsibilities. Customer Service Team Lead will act as a first point of escalation and a liaison between the team and management. This role is located in Lima, Ohio and will be fully on-site.
Wieland is an equal opportunity and affirmative action employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. Come join Wieland today and help us continue to build a global corporation we are all proud to belong to.
Creating value for generations.
Wieland is one of the world's leading suppliers of semi-finished copper and copper alloy products. With a global network of production sites, service and trading companies, we offer a broad product and service portfolio. Wieland develops solutions for automotive, electronics, refrigeration, air conditioning and other industries. Using high-performance copper materials to drive the success of its B2B customers in future-oriented fields such as electromobility, connectivity and urbanisation. High technical competence, customer-oriented thinking and sustainability determine their actions and have been the basis of the company's success since 1820. IMPRINT Wieland-Werke AG Graf-Arco-Straße 36 89079 Ulm Germany P: +49 731 944 0 [email protected] www.wieland.com Executive Board: Dr. Erwin Mayr Gregor Tschernjavski Chairman of the Supervisory Board: Fritz-Jürgen Heckmann Headquarters: Ulm Court of registration: Ulm, HRB 1256 VAT identification number: DE811147730 Disclaimer In its decision of 12 May 1998, the District Court of Hamburg ruled that if a link is included on a website, the person who created the link could be responsible for the contents of this linked page. According to this decision, such liability can be avoided only by expressly disassociating oneself from said contents. We have placed links on different pages of this homepage to other websites on the Internet. For all these links we expressly disassociate ourselves from any and all contents of such pages that can be accessed by links on our website and that we do not make use of any contents on nor adopt any views of any linked page. This declaration applies to all links placed on our website and to any contents of the websites that can be reached by links and banners on our website. We assume no liability for them! By using this information you recognize the aforementioned conditions as legally binding. https://www.wieland.com/en/privacy-policy https://www.wieland.com/en/sweepsake-policy-linkedin
Offices: Graf-Arco-Straße 36, Ulm, 89079, DE · 567 Northgate Pkwy, Wheeling, Illinois 60090, US · 3 Pioneer Walk, Singapore, 627750, SG · Fabrikstraße 4, Amstetten, Lower Austria 3300, AT · Via Piave, 82, Latina, 04100, IT
Creating value for generations.
Wieland is one of the world's leading suppliers of semi-finished copper and copper alloy products. With a global network of production sites, service and trading companies, we offer a broad product and service portfolio. Wieland develops solutions for automotive, electronics, refrigeration, air conditioning and other industries. Using high-performance copper materials to drive the success of its B2B customers in future-oriented fields such as electromobility, connectivity and urbanisation. High technical competence, customer-oriented thinking and sustainability determine their actions and have been the basis of the company's success since 1820. IMPRINT Wieland-Werke AG Graf-Arco-Straße 36 89079 Ulm Germany P: +49 731 944 0 [email protected] www.wieland.com Executive Board: Dr. Erwin Mayr Gregor Tschernjavski Chairman of the Supervisory Board: Fritz-Jürgen Heckmann Headquarters: Ulm Court of registration: Ulm, HRB 1256 VAT identification number: DE811147730 Disclaimer In its decision of 12 May 1998, the District Court of Hamburg ruled that if a link is included on a website, the person who created the link could be responsible for the contents of this linked page. According to this decision, such liability can be avoided only by expressly disassociating oneself from said contents. We have placed links on different pages of this homepage to other websites on the Internet. For all these links we expressly disassociate ourselves from any and all contents of such pages that can be accessed by links on our website and that we do not make use of any contents on nor adopt any views of any linked page. This declaration applies to all links placed on our website and to any contents of the websites that can be reached by links and banners on our website. We assume no liability for them! By using this information you recognize the aforementioned conditions as legally binding. https://www.wieland.com/en/privacy-policy https://www.wieland.com/en/sweepsake-policy-linkedin
Offices: Graf-Arco-Straße 36, Ulm, 89079, DE · 567 Northgate Pkwy, Wheeling, Illinois 60090, US · 3 Pioneer Walk, Singapore, 627750, SG · Fabrikstraße 4, Amstetten, Lower Austria 3300, AT · Via Piave, 82, Latina, 04100, IT
