Welcome! We are excited that you are interested in a career with WeStreet Credit Union. Our credit union is rich in history, loyal membership, and community presence. Behind the scenes, we’re an impactful alliance …
Skills: People Skills, Professionalism, Communication Skills, Spanish Language, Solution and Resolution Skills
RESPONSIBILITIES (@ 60% of the time) Conduct regular monthly visits to branch and care center teams. Provide coaching and guidance to retail managers with the goal of driving sound decision making, reducing risk, and imp…
Skills: Retail Operations Management, Coaching, Risk Management, Policy Development, IRA and Trust Expertise
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Full-time
Posted 12d ago
~40 hrs/week
Responsibilities
Serve as the primary point of contact for members within the call center to deliver a superior service experience. Act as the heart and soul of member engagement by providing enthusiastic and caring support.
Requirements
Candidates should possess strong communication and interpersonal skills with a professional demeanor. Ability to speak Spanish is considered a plus, along with a desire to learn and grow.
Full job description
Welcome! We are excited that you are interested in a career with WeStreet Credit Union. Our credit union is rich in history, loyal membership, and community presence. Behind the scenes, we’re an impactful alliance of sound business practices, visionaries, innovation, and sustainability. We are eager to be partners with upwardly mobile individuals willing to exercise our core values, demonstrate initiative, and further personal and professional goals.
Our Member CARE Representatives (Call Center Agents) will be enthusiastic, member-focused, passionate, and caring. They will be more to the credit union than the voice of our call center - they will be the heart and soul of our member service experience, the essence of what makes us unique. If you're ready to use your professional demeanor, courteous approach, and excellent communication skills to deliver a superior experience for every member you engage with, we invite you to thrive within our CARE center environment.
Candidates looking to interview for this role should be ready to talk about:
People skills
Professionalism
Communication skills, Hablan espanol? Muy bueno!
Solution and resolution skills
Desire to learn and grow
Willingness to exercise exceptional discernment skills
Readiness to champion their role and have a good time doing it!
WeStreet Credit Union, click the Learn More button to find out about open positions!
Industry
Banking
Company size
201-500 employees
Founded
1943
Headquarters
Tulsa, OK
LinkedIn followers
1,899
For more than 75 years, WeStreet has worked alongside Tulsa and surrounding communities, partnering with individuals, businesses, and local charities to help serve and enrich the lives of others.
WeStreet is inviting and accepting, positive and warm, just like our culture. WeStreet is a place where employees feel like they belong and are celebrated. When people become an employee of WeStreet, they become a part of our family. Our employees give WeStreet its identity. From service to security, they are what makes WeStreet feel like home. That’s why we’re committed to providing competitive compensation, excellent leadership, and outstanding educational opportunities for employees.
We take care of our employees because they take care of our members. Engaged, motivated, and well-trained employees are the key to our member-focused culture. WeStreet employees take a “service, not sales” approach to our products because they want to help our members live their best financial lives — instead of focusing on our own profits or making commissions.
Learn more at https://westreet.org/about/
Offices: 9323 E. 21st St., Tulsa, OK 74129, US · 10790 S Memorial Dr, Bixby, Oklahoma 74008, US · 401 EAST 4TH STREET, Tulsa , Oklahoma 74120, US · 7447 Riverside Pkwy, Tulsa, Oklahoma 74136, US · 1230 W Rogers Blvd, Skiatook, Oklahoma 74070, US
WeStreet Credit Union, click the Learn More button to find out about open positions!
Industry
Banking
Company size
201-500 employees
Founded
1943
Headquarters
Tulsa, OK
LinkedIn followers
1,899
For more than 75 years, WeStreet has worked alongside Tulsa and surrounding communities, partnering with individuals, businesses, and local charities to help serve and enrich the lives of others.
WeStreet is inviting and accepting, positive and warm, just like our culture. WeStreet is a place where employees feel like they belong and are celebrated. When people become an employee of WeStreet, they become a part of our family. Our employees give WeStreet its identity. From service to security, they are what makes WeStreet feel like home. That’s why we’re committed to providing competitive compensation, excellent leadership, and outstanding educational opportunities for employees.
We take care of our employees because they take care of our members. Engaged, motivated, and well-trained employees are the key to our member-focused culture. WeStreet employees take a “service, not sales” approach to our products because they want to help our members live their best financial lives — instead of focusing on our own profits or making commissions.
Learn more at https://westreet.org/about/
Offices: 9323 E. 21st St., Tulsa, OK 74129, US · 10790 S Memorial Dr, Bixby, Oklahoma 74008, US · 401 EAST 4TH STREET, Tulsa , Oklahoma 74120, US · 7447 Riverside Pkwy, Tulsa, Oklahoma 74136, US · 1230 W Rogers Blvd, Skiatook, Oklahoma 74070, US