Kansas City, Missouri, United States · On-site
Field Service Technician Location: Kansas City Metro/ Extensive Travel Department: Field Service Employment Type: Full-Time | Non-Exempt 🚀 Ready to take your technical skills on the road? At Weber, we don’t just s…
Skills: Mechanical aptitude, Electrical troubleshooting, Pneumatic systems, Machine shop experience, Preventative maintenance
Kansas City, Missouri, United States · On-site
Job Title: Solution Support Manager - Deli Department: Aftermarket Reports to: Director of Deli Operations Supervisory Responsibilities: None Position Summary Lead the Aftermarket Solutions Support function by managing a…
Skills: Leadership, Account Strategy, Technical Solution Delivery, Customer Relationship Management, Salesforce CRM
Kansas City, Missouri, United States · On-site
Job Title: Project Manager, Deli Solutions Department: Deli Project Management Reports to: Director of Deli Operations Supervisory Responsibilities: None Position Summary: Primarily responsible for project executables, s…
Skills: Project Management, Customer Service, Technical Writing, Leadership, Capital Machine Projects
Kansas City, Missouri, United States · On-site
Job Title: Design Engineer Department: Engineering Reports to: Engineering Manager Supervisory Responsibilities: None Position Summary The Design Engineer is responsible for the execution of mechanical design from ideati…
Skills: 2D CAD, 3D Modelling, SolidWorks, GD&T, Hygienic Design
Kansas City, Missouri, United States · On-site
Job Title: Automation Engineer Department: Engineering Reports to: Engineering Manager - Software Supervisory Responsibilities: None Position Summary: The Automation Engineer is responsible for the design, development, c…
Skills: PLC Programming, HMI Design, Motion Control, Safety Control Software, Industrial Networking
Mississauga, Ontario, Canada · On-site
Job Title: Field Service Technician - Toronto Department: Canada Field Service Reactive Reports to: Service Manager Supervisory Responsibilities: None Position Summary This position is responsible for equipment installat…
Skills: Electrical Troubleshooting, Pneumatic Systems, Mechanical Aptitude, Machine Shop Skills, Preventative Maintenance
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The Field Service Technician is responsible for troubleshooting, repairing, and installing Weber equipment at customer sites across North America. They serve as the primary communication link between customers and the company while ensuring equipment operation and safety through training and documentation.
Candidates must possess an associate degree or technical school diploma in a relevant field and at least 3 years of experience in industrial maintenance or packaging. The role requires extensive travel, a valid driver's license, and the ability to obtain a passport.
Location: Kansas City Metro/ Extensive Travel
Department: Field Service
Employment Type: Full-Time | Non-Exempt
🚀 Ready to take your technical skills on the road?
At Weber, we don’t just service equipment — we help feed the world safely, precisely, and consistently. Our Field Service Technicians are the face of our brand, trusted by customers to keep production moving and deliver the Perfect Portion every time. If you love hands-on troubleshooting, thrive in fast-paced environments, and enjoy working directly with customers, this role was built for you.
🔍 What You’ll Do
As a Field Service Technician, you’ll play a critical role in supporting Weber customers across North America and beyond.
You will:
🔧 Troubleshoot, repair, and service Weber equipment on-site
⚙️ Install new solutions and ensure full functionality per specifications
🧠 Diagnose mechanical, electrical, pneumatic, and operational issues
🗣️ Serve as the communication link between customers and Weber teams
📋Document service work accurately in Salesforce within 24 hours
✈️ Travel extensively to customer sites (including Germany as needed)
💬 Communicate job status and updates with service leadership
🔨 Recommend future parts and service solutions to customers
🧑🏼🏫 Ensure customers understand equipment operation and safety before departure
📖Provide various customer training requirements as needed
Every service call is an opportunity to strengthen relationships and reinforce Weber’s reputation for excellence.
🎓Education and Experience
Associate degree or technical school diploma in electrical, mechanical maintenance, or related field
3+ years of field service, packaging, or industrial maintenance experience, 5+ years preferred
Equivalent education and experience considered
Extensive travel required based on customer needs
Flexible schedule including nights or weekends when necessary
Must have a valid and unrestricted driver's license. Real ID-compliant drivers license or other TSA approved alternative form of identification required for travel
Valid passport or ability to obtain one
Strong mechanical aptitude
Electrical, pneumatic, and machine shop experience
Ability to troubleshoot mechanical, electronic, and operational systems
Preventative maintenance and problem-solving mindset
Excellent customer service and communication abilities
Comfortable working independently with minimal supervision
Ability to stay calm and professional in high-pressure environments
Strong documentation and organizational skills
Proficiency in Microsoft Office; Salesforce, and Concur experience is a plus
Maintain a business casual attire within the Weber Uniform Policy
Working knowledge of managing expenses and expense reporting
💡 Why Weber?
At Weber, our people are our competitive advantage. We offer:
A strong service-driven culture
Opportunities to work with advanced food-processing technology
High-impact customer-facing work
A supportive team that values collaboration and communication
The chance to be part of something bigger- helping customers deliver safe, consistent food every day
Comprehensive medical, dental, and vision insurance with 100% employer-paid premiums.
Annual funding of your HSA (Health Savings Account) - $2.5K for individual, $5K for family
401(k) plan with 6% company match, vested day 1
Many other industry leading benefits to support the wellbeing for you and your family
⭐ Our Promise
We believe in teamwork, respect, accountability, and continuous improvement. Every technician plays a role in delivering what matters most — precision, performance, and the Perfect Portion.
🫵🏼 Ready to build solutions, solve problems, and make an impact?
Apply today and join Weber’s Field Service team!
At Weber, grilling is a passion that’s reflected in everything we do. Our goal is to share this passion and spark inspiration with the people who matter most – our grilling community. Weber has been the world’s premiere manufacturer of charcoal and gas grills and accessories since 1952. In September 2014, the company opened its Canadian subsidiary Weber-Stephen Canada Co. and Weber Grill Academy in Vaughan, Ontario to expand its presence in a growing Canadian retail grilling business and to strengthen existing retail and consumer relationships. Weber believes that ensuring diversity is not only fundamental to its future growth and progress, but is an integral part of all its business activities worldwide. If you have the desire to work for a company that is recognized for exceptional quality products and high customer satisfaction, employment with Weber may be right for you. Weber brings you Canada's first Grill Academy, a custom-designed learning facility dedicated to the art and skill of grilling. For more information please visit www.webergrillacademy.ca
Offices: 1 Roybridge Gate, Vaughan, Ontario L4H4E6, CA
At Weber, grilling is a passion that’s reflected in everything we do. Our goal is to share this passion and spark inspiration with the people who matter most – our grilling community. Weber has been the world’s premiere manufacturer of charcoal and gas grills and accessories since 1952. In September 2014, the company opened its Canadian subsidiary Weber-Stephen Canada Co. and Weber Grill Academy in Vaughan, Ontario to expand its presence in a growing Canadian retail grilling business and to strengthen existing retail and consumer relationships. Weber believes that ensuring diversity is not only fundamental to its future growth and progress, but is an integral part of all its business activities worldwide. If you have the desire to work for a company that is recognized for exceptional quality products and high customer satisfaction, employment with Weber may be right for you. Weber brings you Canada's first Grill Academy, a custom-designed learning facility dedicated to the art and skill of grilling. For more information please visit www.webergrillacademy.ca
Offices: 1 Roybridge Gate, Vaughan, Ontario L4H4E6, CA
