Lakeland, Florida, United States · On-site
Description Summary/Objective Enhances the guest experience by warmly welcoming individuals at registration desks, ensuring accurate verification of their address and phone number, and thoughtfully updating emergency con…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Appointment Scheduling
Baltimore, Maryland, United States · On-site
Description Summary/Objective Greets patients at registration desks with a warm and welcoming demeanor, ensuring a delightful patient experience by verifying their address and phone number. Updates emergency contact info…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Appointment Scheduling
Baltimore, Maryland, United States · On-site
Description Summary/Objective Greets patients at registration desks with a warm and welcoming demeanor, ensuring a delightful patient experience by verifying their address and phone number. Updates emergency contact info…
Skills: Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Appointment Scheduling
Baltimore, Maryland, United States · On-site
Description Essential Functions Follows up on open claims in accordance with established guidelines. Reviews claims for completeness and compliance with billing guidelines.Works to resolution disputes and appeals of thir…
Skills: Claims adjudication, Medical billing, CPT coding, ICD-10 coding, Medical terminology
Baltimore, Maryland, United States · On-site
Description SUMMARY/OBJECTIVE The Guest Experience Navigator-Call Center team member must possess excellent customer service skills as (s)he will work directly with our patients to ensure a delightful experience. The GEN…
Skills: Customer Service, Medical Scheduling, Insurance Verification, HIPAA Compliance, Patient Portal Management
Lakeland, Florida, United States • On-site
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Welcomes guests at registration desks, verifies patient demographics, and manages insurance eligibility and payment collection. Maintains the lobby environment and handles appointment scheduling and cancellations according to provider protocols.
Requires a high school diploma or GED with 2-3 years of customer service experience. Preference is given to candidates with over one year of experience in a medical or insurance environment and knowledge of medical terminology.
Description
Enhances the guest experience by warmly welcoming individuals at registration desks, ensuring accurate verification of their address and phone number, and thoughtfully updating emergency contact information, including guarantor details and various addresses (e.g., seasonal, parents). Additionally, prioritizes the collection of Meaningful Use information to support comprehensive patient care.
SCHEDULE: MONDAY THROUGH FRIDAY 8:30 A.M. TO 5:00 P.M.
Requirements
Required Education and Experience: High school graduate or equivalent (GED).
Additional Eligibility Qualifications: 1+ years’ experience within medical/insurance environment preferred; Medical terminology and/or knowledge in the medical field; 2-3 years of customer service
Watson Clinic is one of the largest multispecialty medical clinics in Florida. We provide comprehensive healthcare services to residents of Lakeland, Polk County, Central Florida and beyond. First established in 1941, Watson Clinic has grown to include over 220 board-certified physicians representing 40 different medical and surgical specialties -- plus a well qualified team of midlevel providers such as physician assistants, advanced nurse practitioners, audiologists, speech/language pathologists, registered dietitians and physical/occupational therapists. Services include primary care, cardiology, OB-GYN, ophthalmology, orthopedics, podiatry and urology, just to name a few -- plus XpressCare for walk-in after-hours care open days, evenings and weekends. Watson Clinic is proud to continue their legacy of healthcare excellence today as seen at the Main Clinic, 1600 Lakeland Hills Boulevard in Lakeland, FL, as well as 16 satellite locations in Polk, Pasco and Hillsborough counties. More information is available online at www.WatsonClinic.com, https://www.facebook.com/watsonclinicfl, https://twitter.com/watsonclinic and http://www.youtube.com/watsonclinicllp.
Offices: 1600 Lakeland Hills Blvd, Lakeland, FL 33805, US · 1600 Lakeland Hills Blvd, Lakeland, FL 33809, US
Watson Clinic is one of the largest multispecialty medical clinics in Florida. We provide comprehensive healthcare services to residents of Lakeland, Polk County, Central Florida and beyond. First established in 1941, Watson Clinic has grown to include over 220 board-certified physicians representing 40 different medical and surgical specialties -- plus a well qualified team of midlevel providers such as physician assistants, advanced nurse practitioners, audiologists, speech/language pathologists, registered dietitians and physical/occupational therapists. Services include primary care, cardiology, OB-GYN, ophthalmology, orthopedics, podiatry and urology, just to name a few -- plus XpressCare for walk-in after-hours care open days, evenings and weekends. Watson Clinic is proud to continue their legacy of healthcare excellence today as seen at the Main Clinic, 1600 Lakeland Hills Boulevard in Lakeland, FL, as well as 16 satellite locations in Polk, Pasco and Hillsborough counties. More information is available online at www.WatsonClinic.com, https://www.facebook.com/watsonclinicfl, https://twitter.com/watsonclinic and http://www.youtube.com/watsonclinicllp.
Offices: 1600 Lakeland Hills Blvd, Lakeland, FL 33805, US · 1600 Lakeland Hills Blvd, Lakeland, FL 33809, US
