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Jobs at Vera's Nursery, Inc (Now Hiring) — 1 open

Vera's Nursery, Inc

Administrative Assistant

Goulds, Florida, United States · On-site

Entry level

About the Role: The Administrative Assistant plays a critical role in enhancing the efficiency and effectiveness of the sales team by providing comprehensive administrative and operational support. This position is respo…

Skills: Communication Skills, Organizational Skills, Problem-Solving Skills, CRM Software, Microsoft Office Suite

Administrative Assistant

Vera's Nursery, Inc

Goulds, Florida, United States • On-site

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Entry level

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  • Full-time
  • high school, associate degree, bachelor degree
  • Posted 6d ago
  • ~40 hrs/week

Responsibilities

The Administrative Assistant is responsible for managing customer inquiries, processing orders, and coordinating communication between sales, customers, and internal departments. This role supports the sales team by providing timely and accurate information to enhance customer satisfaction and drive sales targets.

Requirements

Candidates should have a high school diploma or equivalent, with a preference for an Associate’s or Bachelor’s degree. Proven experience in sales support or customer service, along with proficiency in Microsoft Office and CRM software, is required.

Full job description

About the Role:

The Administrative Assistant plays a critical role in enhancing the efficiency and effectiveness of the sales team by providing comprehensive administrative and operational support. This position is responsible for managing customer inquiries, processing orders, and coordinating communication between sales, customers, and other internal departments to ensure seamless sales operations. The role requires a proactive approach to problem-solving and the ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. By supporting the sales team with timely and accurate information, the Administrative Assistant helps drive customer satisfaction and contributes directly to achieving sales targets. Ultimately, this role is essential in fostering strong customer relationships and enabling the sales team to focus on closing deals and expanding business opportunities.

Minimum Qualifications:

  • High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
  • Proven experience in a sales support, customer service, or administrative role.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
  • Strong communication skills, both written and verbal.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Preferred Qualifications:

  • Experience working in a sales environment or supporting a sales team.
  • Familiarity with sales processes and terminology.
  • Knowledge of ERP systems or advanced CRM platforms.
  • Additional language skills to support diverse customer bases.
  • Certification in sales support or customer service is a plus.

Responsibilities:

  • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
  • Process sales orders accurately and ensure timely follow-up on order status and delivery schedules.
  • Coordinate with sales representatives, logistics, and finance teams to resolve any issues related to orders, billing, or shipments.
  • Maintain and update customer records and sales databases to ensure data accuracy and accessibility.
  • Prepare sales reports, presentations, and documentation to support sales activities and management decision-making.
  • Assist in scheduling meetings, calls, and sales events to optimize the sales team’s productivity.
  • Identify opportunities to improve sales support processes and contribute to the development of best practices.

Skills:

The Administrative Assistant utilizes strong communication skills daily to interact effectively with customers and internal teams, ensuring clarity and professionalism in all exchanges. Organizational skills are essential for managing multiple orders, tracking sales data, and coordinating schedules to support the sales team’s objectives. Proficiency in CRM and office software enables the representative to maintain accurate records, generate reports, and streamline sales processes efficiently. Problem-solving skills are applied to address customer concerns and resolve order-related issues promptly, contributing to customer satisfaction and retention. Additionally, adaptability and teamwork are crucial as the representative collaborates across departments to facilitate smooth sales operations and continuous improvement.

Related keywords

Administrative AssistantSales SupportCustomer ServiceMicrosoft OfficeCRM SoftwareSales ProcessesData AccuracyProblem-SolvingCommunication SkillsOrganizational SkillsMultitaskingTime ManagementSales ReportsDocumentationCustomer RelationshipsTeamwork

About Vera's Nursery, Inc

LinkedInVisit site
Industry
Horticulture
Company size
201-500 employees
Founded
2004
Headquarters
Miami, Florida
LinkedIn followers
345

In 2001 the Vera family, of Vera’s Nursery, arrived from Cuba, running away from a regimen that had no room for freedom of speech, liberty, and much less the ability of someone to own a business. Leaving behind everything except a dream, the “American Dream”, they brought with them hard working ethics that later turned out to be the very key to their success. Two years after their arrival the family business was born. The family worked seven days a week, often from 7 in the morning until 5 at night, on only two acres of land. They named their business Vera’s Nursery and continued to work hard, never taking a day off, fueled by their passion to grow plants.

Offices: 20451 SW 216 ST, Miami, Florida 33170, us

View all jobs at Vera's Nursery, Inc

About Vera's Nursery, Inc

LinkedInVisit site
Industry
Horticulture
Company size
201-500 employees
Founded
2004
Headquarters
Miami, Florida
LinkedIn followers
345

In 2001 the Vera family, of Vera’s Nursery, arrived from Cuba, running away from a regimen that had no room for freedom of speech, liberty, and much less the ability of someone to own a business. Leaving behind everything except a dream, the “American Dream”, they brought with them hard working ethics that later turned out to be the very key to their success. Two years after their arrival the family business was born. The family worked seven days a week, often from 7 in the morning until 5 at night, on only two acres of land. They named their business Vera’s Nursery and continued to work hard, never taking a day off, fueled by their passion to grow plants.

Offices: 20451 SW 216 ST, Miami, Florida 33170, us

View all jobs at Vera's Nursery, Inc

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