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Full-time
high school
Posted 13d ago
~40 hrs/week
Responsibilities
The Assistant General Manager oversees daily dispensary operations, including inventory management, staff scheduling, and compliance. They also provide exceptional customer service, resolve in-store issues, and support the General Manager in training and developing staff.
Requirements
Candidates must have a high school diploma or GED and at least one year of experience in an assistant manager role or higher. Applicants must be at least 21 years old and possess strong communication, leadership, and retail management skills.
Full job description
Job Summary
The Assistant General Manager is responsible for assisting in managing all personnel, inventory purchasing and tracking, sales goals and bonus targets, and act as the “manager-on-duty” in absence of the General Manager.
This role is expected to spend 25% of their time focused on inventory related activities and are held responsible for engaging in the activity of and maintaining accurate records for inventory.
Essential Duties and Responsibilities
Responsible for supporting dispensary staff, inventory, and patient/customer relations.
Interact with customers and patients and provide exceptional customer service.
Respond to all customer and patient inquiries, feedback, and suggestions.
Quickly and respectfully resolve any in-store situations that may arise.
Build out bi-weekly work schedules for current and incoming staff.
Regularly walk the floor and act as a resource for dispensary staff concerning products and services, industry news and changes in regulation.
Coach and develop staff; Answer staff questions, concerns or suggestions.
Delegate tasks to Cannabis Advisors to maintain regular compliance.
Work closely with the General Manager to communicate information to dispensary staff from the corporate retail team.
Conduct interviews at the direction of the General Manager.
Provide regular training to staff members on the POS System and State Inventory System.
Oversees orders and deliveries to ensure accurate order information and timeliness of deliveries.
Maintain company culture and atmosphere within the facility.
Keep record of all dispensary activity including cash, sales, vendors, and customer/patient information.
Other duties as assigned.
Minimum Qualifications
High school degree or general education degree (GED) is required.
A minimum of 1 year as an assistant manager, or above, is required.
Ability to work well with others and communicate effectively with staff and retail management.
Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
Proven ability to manage teams effectively.
Excellent communication and customer service skills.
At least 21 years of age.
Preferred Qualifications
Physical and Mental Demands
While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Working Environment
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.
Related keywords
Assistant General ManagerRetailDispensaryInventoryCompliancePOS SystemStaff DevelopmentCustomer RelationsSchedulingCash ManagementVendor ManagementRetail ManagementOperationsTeam LeadershipCannabis Industry
Verano Holdings Corp. (Cboe CA: VRNO) (OTCQX: VRNO), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of sayingYes to plant progress and the bold exploration of cannabis. Verano provides a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf™ and MÜV™ dispensary banners, and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Savvy™, (the) Essence™, Swift Lifts™, HYPHEN™, Encore™, BITS™, Avexia™, MÜV™, CTPharma™, and Verano™. Verano’s active operations span 13U.S. states, comprised of 14 production facilities with over 1.1 million square feet of cultivation capacity. Learn more at Verano.com.
Offices: 415 N Dearborn St, 4th Floor, Chicago, Illinois 60654, US
Alternative MedicineVertical IntegrationCultivationManufacturingRetailHealthmedical cannabisand recreational cannabisHealth CareMedical
Verano Holdings Corp. (Cboe CA: VRNO) (OTCQX: VRNO), one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope and brand performance, is a vertically integrated, multi-state operator embracing a mission of sayingYes to plant progress and the bold exploration of cannabis. Verano provides a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf™ and MÜV™ dispensary banners, and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Savvy™, (the) Essence™, Swift Lifts™, HYPHEN™, Encore™, BITS™, Avexia™, MÜV™, CTPharma™, and Verano™. Verano’s active operations span 13U.S. states, comprised of 14 production facilities with over 1.1 million square feet of cultivation capacity. Learn more at Verano.com.
Offices: 415 N Dearborn St, 4th Floor, Chicago, Illinois 60654, US
Alternative MedicineVertical IntegrationCultivationManufacturingRetailHealthmedical cannabisand recreational cannabisHealth CareMedical