Brentwood, Missouri, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Customer Service, Practice Management Software, Communication, Multitasking, Emotional Intelligence
Seattle, Washington, United States · On-site
$19/hr–$29/hr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Customer Service, Practice Management Software, Multitasking, Emotional Intelligence, Problem Solving
New York, New York, United States · On-site
$21/hr–$45/hr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Veterinary Assistance, Triage, Patient Care, Anesthesia Support, Communication
Fort Myers, Florida, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Emergency Medicine, Soft Tissue Surgery, Endoscopy, Triage, Diagnostic Imaging
Schaumburg, Illinois, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Triage, Nursing Care, Diagnostics, Bloodwork, Imaging
Viera East, Florida, United States · On-site
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with …
Skills: Patient Monitoring, Triage, Medication Administration, Intravenous Fluid Therapy, CPR
Brookfield, Wisconsin, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Emergency Medicine, Soft Tissue Surgery, Endoscopy, Triage, Diagnostic Imaging
White Plains, New York, United States · On-site
$110k–$130k/yr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24…
Skills: Program Management, Strategic Planning, Campus Outreach, Stakeholder Management, Public Speaking
Fort Lauderdale, Florida, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Emergency Medicine, Soft Tissue Surgery, Endoscopy, Triage, Diagnostic Imaging
Alexandria, Virginia, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Clinical Workflow Management, Team Leadership, Conflict Resolution, Emergency Medicine, Patient Care
Leesburg, Virginia, United States · On-site
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with …
Skills: Patient Monitoring, Triage, Medication Administration, Intravenous Fluid Therapy, CPR
Burlington, Vermont, United States · On-site
$25/hr–$62/hr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Triage, Anesthesia, Critical Care Nursing, CPR, IV Placement
New York, New York, United States · On-site
$21/hr–$45/hr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Clinical Workflow Management, Team Leadership, Conflict Resolution, Patient Care, Emergency Medicine
San Antonio, Texas, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Customer Service, Practice Management Software, Communication, Multitasking, Emotional Intelligence
Sugar Land, Texas, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Emergency Medicine, Soft Tissue Surgery, Endoscopy, Triage, Diagnostic Imaging
Houston, Texas, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Inventory Management, Purchasing, Receiving, Auditing, Vendor Management
Boston, Massachusetts, United States · On-site
$27/hr–$68/hr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Triage, Anesthesia Monitoring, Critical Care Nursing, IV Placement, Blood Transfusions
Northville, Michigan, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Emergency Medicine, Soft Tissue Surgery, Endoscopy, Triage, Diagnostic Imaging
Philadelphia, Pennsylvania, United States · On-site
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Customer Service, Practice Management Software, Communication, Multitasking, Emotional Intelligence
Denver, Colorado, United States · On-site
$18/hr–$44/hr
ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve ex…
Skills: Triage, Nursing Care, Diagnostics, Bloodwork, Imaging
Brentwood, Missouri, United States • On-site
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Manage the end-to-end customer experience by greeting clients, handling communications, and coordinating with medical staff for seamless care. Provide compassionate guidance on financial options and end-of-life decisions while processing payments accurately.
Requires at least 2 years of customer service experience and proficiency in computer programs and practice management software. Candidates must be adaptable, highly organized, and willing to work a rotating schedule including nights and weekends in a fast-paced clinical environment.
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
As a Customer Experience Coordinator, your job is to define the customer’s experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you’ll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.
Helping people and their pets when they need it most.
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
Offices: 193 Tarrytown Rd, White Plains, New York 10607-1613, US · 123 E Route 59, Nanuet, New York 10954, US · 790 State RT 3, Clifton, New Jersey 07012, US · 2317 Route 22, Union, New Jersey 07083, US · 1215 2nd Ave, New York, New York 10065, US
Helping people and their pets when they need it most.
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the best experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
Offices: 193 Tarrytown Rd, White Plains, New York 10607-1613, US · 123 E Route 59, Nanuet, New York 10954, US · 790 State RT 3, Clifton, New Jersey 07012, US · 2317 Route 22, Union, New Jersey 07083, US · 1215 2nd Ave, New York, New York 10065, US
