Howell, Michigan, United States · On-site
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent ser…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Client Education
Howell, Michigan, United States · On-site
$15/hr–$23/hr
Address: 2745 E Grand River Ave, Howell, MI 48843 Join Our Amazing Team at VCA Countryside Animal Hospital of Howell! We’re currently seeking a Veterinary Assistant to join our dedicated and compassionate team. If you're…
Skills: Animal Handling, Patient History Taking, TPR Performance, Animal Restraint, Radiograph Assistance
Chapel Hill, North Carolina, United States · On-site
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent ser…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Client Education
Mount Uniacke, Nova Scotia, Canada · On-site
Registered Veterinary Technician, RVT Location: Mount Uniacke, NS Uniacke Lakes Animal Hospital is welcoming Registered Veterinary Technicians to join us! As we continue to experience growth, we warmly invite you to beco…
Skills: Physical Examinations, Patient Assessment, Catheter Placement, Anesthesia Monitoring, Radiology
Emmaus, Pennsylvania, United States · On-site
ESSENTIAL FUNCTIONS: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms • Scheduling and confirming appointments • Placing outbound calls fo…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Communication Skills
Cottonwood Heights, Utah, United States · On-site
We are seeking an experienced Groomer to join our team. This is an outstanding opportunity for a highly motivated Groomer to capitalize on our established clientele. Excellent animal handling and client service skills ar…
Skills: Animal Handling, Client Service, Dog Grooming, Cat Grooming, Breed-Specific Grooming Techniques
Kennewick, Washington, United States · On-site
VCA Meadow Hills Animal Hospital is seeking a Part-Time Kennel Assistant Hometown Care at VCA Meadow Hills Animal Hospital: Our AAHA Accredited hospital opened with the vision of providing compassionate, high quality vet…
Skills: Animal Care, Husbandry, Client Relations, Sanitization, Nursing Care
Toms River, New Jersey, United States · On-site
$17/hr–$22/hr
Seeking a Veterinary Assistant - $500 Signing Bonus Opportunity! Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? If so, we would…
Skills: Veterinary Assisting, Surgical Assistance, Anesthetic Dentistry, Laboratory Work, Diagnostic Imaging
Strathmore, Alberta, Canada · On-site
Veterinary Reception, Client Care Location: Strathmore, AB Our mixed animal hospital is seeking a friendly, organized, and experienced Client Care Representative to join our team. You will play an important role in ensur…
Skills: Customer Service, Veterinary Reception, Appointment Scheduling, Patient Record Management, Data Entry
East Brunswick, New Jersey, United States · On-site
$18/hr–$24/hr
Seeking a Veterinary Assistant! Edgebrook Animal Hospital, located in East Brunswick, NJ is looking for a fulltime Veterinary Assistant who enjoys being part of a supportive and dedicated team that focuses on quality pat…
Skills: Patient Care, Client Service, Multi-tasking, Medical Record Management, Animal Handling
Dallas, Texas, United States · On-site
VCA Lovers Lane Animal Hospital in Dallas, TX is seeking a kennel/patient care attendant to join our kennel team. This is an entry level position, so if you are interested in getting into veterinary medicine and are look…
Skills: Kennel Maintenance, Animal Care, Dog Walking, Dog Bathing, Cleaning
Halifax, Nova Scotia, Canada · On-site
Vet Assistant, Front DeskLocation: Halifax, NS North End Animal Hospital is growing, and we are welcoming an engaging Veterinary Assistant, Receptionist to join our team! This is an exceptional opportunity for an organiz…
Skills: Customer Service, Multiline Phone Systems, Appointment Scheduling, Email Management, Invoicing
Swartz Creek, Michigan, United States · On-site
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent ser…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Client Education
Savoy, Illinois, United States · On-site
$64k–$70k/yr
VCA Heritage Animal Hospital, a thriving 4.5 doctor practice in Savoy, Illinois, is seeking an experienced Hospital Manager to lead our dedicated and long-tenured team. Located just minutes from the University of Illinoi…
Skills: Hospital Management, Staff Development, Financial Performance, P&L Management, Budgeting
Boscawen, New Hampshire, United States · On-site
Join the VCA Team! Are you passionate about animals and looking for a rewarding opportunity to make a difference in their lives every day? Our compassionate veterinary team at VCA Riverside Veterinary Hospital is seeking…
Skills: Animal Care, Patient Care, Compassion, Reliability, Energy
Bakersfield, California, United States · On-site
We are seeking an Client Service Representative to join our team that has a minimum of 1 year veterinary experience. At VCA Bakersfield Animal Hospital, we take our mission statement – your pet’s health is our top priori…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Client Education
Antioch, Tennessee, United States · On-site
Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent ser…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Client Education
Lexington Park, Maryland, United States · On-site
$16/hr–$18/hr
VCA St. Mary's Animal Hospital in Lexington Park, Maryland could be the place for you! We are seeking to hire a dedicated, caring Veterinary Assistant who is looking to work at an AAHA-accredited, well-equipped practice.…
Skills: Venipuncture, Radiology, Patient Assessment, Dentistry, Laboratory Work
Warrensville Heights, Ohio, United States · On-site
$20/hr–$26/hr
Great Lakes Veterinary Specialists is seeking a talented, experienced General Practice Registered Veterinary Technician, RVT to join our growing hybrid hospital team full time. Are you looking to take your patient care a…
Skills: Physical Examinations, Patient Assessment, Anesthesia Monitoring, IV Fluid Administration, CRI Calculations
Victorville, California, United States · On-site
$17/hr–$19/hr
Client Service Representative We are seeking an experienced Client Service Representative to join our team at the VCA Mesa location. At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top p…
Skills: Customer Service, Appointment Scheduling, Payment Processing, Medical Records Management, Client Education
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The Client Service Representative manages the front-of-house operations, including greeting clients, scheduling appointments, and processing payments. They are also responsible for maintaining medical records and ensuring the facility remains clean and professional.
The candidate should be an experienced professional with a personable demeanor and a commitment to high-quality customer service. Ability to educate clients on non-medical pet care and manage administrative tasks is required.
Client Service Representative
We are seeking an experienced Client Service Representative to join our team.
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn. https://bit.ly/vcaprivacy https://bit.ly/vcalegal
Offices: VCA Animal Hospitals, 12401 West Olympic Blvd., Los Angeles, CA 90064, US
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn. https://bit.ly/vcaprivacy https://bit.ly/vcalegal
Offices: VCA Animal Hospitals, 12401 West Olympic Blvd., Los Angeles, CA 90064, US
